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Software · head to head

7shifts vs SpotOn

7shifts logo

7shifts

Software

Restaurant team management made easy

From
Free
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only 7shifts has a free tier, so it costs nothing to try first.
  • Each has a real cost: 7shifts subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: 7shifts covers Employee scheduling, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which 7shifts and SpotOn actually diverge.

Attributes where 7shifts and SpotOn differ
Attribute7shiftsSpotOn
Starting priceFreeOn request
Pricing modelsubscriptionUnknown
Free tierYesNo
Founded20142017

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 7shifts

  • Employee scheduling
  • Time clocking
  • Team communication
  • Tip pooling
  • Labor compliance
  • Hiring
  • Toast
  • Square

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

Both cover

  • QuickBooks
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

7shifts

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

SpotOn

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

7shifts

  • Subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.
  • 7shifts may increase fees annually without notice to track CPI inflation, or with 30 days notice for other fee changes, per its Terms of Service.

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

7shifts

Free
  • CompFree
    • Basic scheduling
    • 1 location
  • Appetizer$29.99/month
    • Scheduling
    • Time clocking
  • Entree$69.99/month
    • Tip pooling
    • Labor compliance
  • The Works$135/month
    • Full features
    • Task management

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose 7shifts if

  • You need employee scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want time clocking.
7shifts review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is 7shifts or SpotOn better?
Neither clearly leads. 7shifts starts at Free and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 7shifts or SpotOn?
7shifts has a free tier; the other does not. Paid plans start at Free for 7shifts and On request for SpotOn.
Does 7shifts or SpotOn run on more platforms?
7shifts runs on Web, Ios, Android. SpotOn runs on Web, iOS, Android.
Can I use 7shifts for free?
Yes. 7shifts has a free tier, so you can try it without paying. SpotOn starts at On request.
What is 7shifts best used for?
7shifts is most often used for point of sale, order management, inventory control, staff scheduling.
What can 7shifts do that SpotOn cannot?
7shifts covers Employee scheduling, Time clocking, Team communication, Tip pooling. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle QuickBooks, Web support, Ios support, Android support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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Related pages

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