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Restaurants · head to head

Deliverect vs SpotOn

Deliverect logo

Deliverect

Restaurants

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

From
On request
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Restaurants

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Deliverect plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Deliverect covers Marketplace order injection, SpotOn covers Cloud POS.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Deliverect and SpotOn actually diverge.

Attributes where Deliverect and SpotOn differ
AttributeDeliverectSpotOn
Pricing modelquoteUnknown
FoundedUnknown2017

Identical on both: starting price (On request), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deliverect

  • Marketplace order injection
  • Central menu management
  • Availability sync
  • Deliverect Direct
  • Kitchen display and printing

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • DoorDash
  • Google
  • Yelp

Both cover

  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Deliverect

  • A chain operating across several European countries where a different marketplace dominates in eachnot SpotOn
  • A franchise group that needs one menu change to reach every delivery app in every territorynot SpotOn
  • An operator whose staff currently re key delivery orders into the till and mis key them at peaknot SpotOn
  • A brand adding first party ordering that wants marketplace and direct orders in the same reportingnot SpotOn

SpotOn

  • Point of Salenot Deliverect
  • Order Managementnot Deliverect
  • Inventory Controlnot Deliverect
  • Staff Schedulingnot Deliverect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deliverect

  • Plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.
  • It is a single point of failure between the marketplaces and the kitchen; when the middleware has an incident, orders keep being accepted by the apps but stop reaching the till.
  • Integration depth varies by POS, and on some systems orders land as a single consolidated line rather than itemised, which quietly destroys product mix and recipe level cost reporting.
  • Each connected channel per location is counted separately, so a site listed on four marketplaces costs materially more than one listed on two, irrespective of whether the extra channels are profitable.
  • Support response is tiered by plan and smaller customers on lower tiers wait longest on order routing faults, which are time critical by definition.

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Deliverect

On request
  • Deliverect$undefined/year
    • Priced per location per month with an included order allowance
    • Orders above the allowance charged individually
    • Channel connections and POS integration counted per location

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Deliverect if

  • You need marketplace order injection.
  • You work on Web, iOS, Android.
  • You also want central menu management.
Deliverect review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Deliverect or SpotOn better?
Neither clearly leads. Deliverect starts at On request and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deliverect or SpotOn?
Deliverect starts at On request and SpotOn at On request.
Does Deliverect or SpotOn run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Deliverect best used for?
Deliverect is most often used for a chain operating across several european countries where a different marketplace dominates in each, a franchise group that needs one menu change to reach every delivery app in every territory, an operator whose staff currently re key delivery orders into the till and mis key them at peak, a brand adding first party ordering that wants marketplace and direct orders in the same reporting. Of those, a chain operating across several european countries where a different marketplace dominates in each and a franchise group that needs one menu change to reach every delivery app in every territory are not what SpotOn is typically brought in for.
What can Deliverect do that SpotOn cannot?
Deliverect covers Marketplace order injection, Central menu management, Availability sync, Deliverect Direct. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle Reporting.

Answered from the vendors’ own pages

Deliverect: Does Deliverect lower the commission I pay to delivery apps?

No. Marketplace commission is unchanged. It removes tablet handling, re keying errors and menu drift.

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
Deliverect: Will it work with my point of sale?

It integrates with most major cloud and enterprise POS systems, but confirm whether your system receives itemised orders or one consolidated line before signing.

SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
Deliverect: Can it run my own ordering site too?

Yes, through Deliverect Direct, which puts first party orders through the same pipeline as marketplace orders.

SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
Deliverect: Is it available in the United States?

Yes, though its channel coverage advantage is strongest in Europe, the United Kingdom, the Middle East and Australia.

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