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Cybersecurity · head to head

SentinelOne Singularity vs ServiceNow

SentinelOne Singularity logo

SentinelOne Singularity

Cybersecurity

Autonomous AI-powered endpoint security

From
$5.83/month
Rated
-
Full reviewWebsite
ServiceNow logo

ServiceNow

Customer Support

The world works with ServiceNow

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SentinelOne Singularity deployment and configuration requires professional services ($5,000 to $25,000); ServiceNow listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow
  • They diverge on capability: SentinelOne Singularity covers Behavioral AI, ServiceNow covers ITSM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SentinelOne Singularity and ServiceNow actually diverge.

Attributes where SentinelOne Singularity and ServiceNow differ
AttributeSentinelOne SingularityServiceNow
Starting price$5.83/monthOn request
Pricing modelUnknownquote
PlatformsWindows, macOS, Linux, Cloud, MobileWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20132004

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SentinelOne Singularity

  • Behavioral AI
  • Autonomous response
  • ActiveEDR
  • Storyline technology
  • Rollback remediation
  • Ranger IoT
  • Cloud workload protection
  • Identity security

Only in ServiceNow

  • ITSM
  • IT Operations
  • Customer workflows
  • Employee workflows
  • App development
  • AI/ML capabilities
  • Microsoft Teams
  • Salesforce

Both cover

  • AWS
  • Azure
  • Slack
  • FedRAMP
  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

SentinelOne Singularity

  • Endpoint Securitynot ServiceNow
  • Edrnot ServiceNow
  • Xdrnot ServiceNow

ServiceNow

  • Enterprise IT managementnot SentinelOne Singularity
  • Digital transformationnot SentinelOne Singularity
  • Workflow automationnot SentinelOne Singularity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SentinelOne Singularity

  • Deployment and configuration requires professional services ($5,000 to $25,000)
  • Optional modules like Ranger and Vigilance add to total cost of ownership
  • Complex pricing tiers make budgeting difficult for large deployments

ServiceNow

  • Listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow

Pricing, plan by plan

SentinelOne Singularity

$5.83/month
  • Singularity Core$5.83/month per endpoint
    • Endpoint Protection Platform (EPP)
    • Malware prevention
    • Threat isolation
  • Singularity Control$6.67/month per endpoint
    • All Core features
    • Device control
    • Firewall control
  • Singularity Complete$8.25/month per endpoint
    • All Control features
    • Endpoint Detection and Response
    • XDR capabilities
  • Singularity Commercial$17.5/month per endpoint
    • All Complete features
    • Identity protection
    • Cloud protection

ServiceNow

On request
  • IT Service Management$undefined/month
    • Incident management
    • Problem management
    • Change management
  • IT Operations Management$undefined/month
    • Discovery
    • Service mapping
    • Event management
  • Customer Service Management$undefined/month
    • Omnichannel engagement
    • Self-service
    • Case management

Which should you pick?

Choose SentinelOne Singularity if

  • You need behavioral ai.
  • You work on Windows, macOS, Linux, Cloud, Mobile.
  • You also want autonomous response.
SentinelOne Singularity review

Choose ServiceNow if

  • You need itsm.
  • You work on Web, Ios, Android.
  • You also want it operations.
ServiceNow review

Questions people ask

Is SentinelOne Singularity or ServiceNow better?
Neither clearly leads. SentinelOne Singularity starts at $5.83/month and ServiceNow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SentinelOne Singularity or ServiceNow?
SentinelOne Singularity starts at $5.83/month and ServiceNow at On request.
Does SentinelOne Singularity or ServiceNow run on more platforms?
SentinelOne Singularity runs on Windows, macOS, Linux, Cloud, Mobile. ServiceNow runs on Web, Ios, Android.
What is SentinelOne Singularity best used for?
SentinelOne Singularity is most often used for endpoint security, edr, xdr. Of those, endpoint security and edr are not what ServiceNow is typically brought in for.
What can SentinelOne Singularity do that ServiceNow cannot?
SentinelOne Singularity covers Behavioral AI, Autonomous response, ActiveEDR, Storyline technology. ServiceNow covers ITSM, IT Operations, Customer workflows, Employee workflows. Both handle AWS, Azure, Slack, FedRAMP.

Answered from the vendors’ own pages

SentinelOne Singularity: What does SentinelOne Singularity XDR cover?

Singularity XDR unifies detection and response across endpoints, cloud, identity, network, and mobile, providing centralized visibility and automated response across all attack surfaces.

Source
ServiceNow: Does ServiceNow offer a free trial?

ServiceNow provides product trials and demos for prospects. Organizations can request a demo to see the platform capabilities for IT service management, customer service management, and business workflows.

Source
SentinelOne Singularity: How does SentinelOne correlate data across security tools?

Singularity normalizes data from endpoints, identity, cloud, and third-party security tools into a unified data layer, enabling automatic correlation of signals without manual integration.

Source
ServiceNow: How is ServiceNow priced?

ServiceNow uses subscription-based pricing with custom quotes based on the number of users and modules selected. Organizations must contact ServiceNow directly to receive pricing for their specific deployment needs.

Source
SentinelOne Singularity: Can SentinelOne integrate with existing security tools?

Yes, Singularity Marketplace provides pre-built, one-click integrations with email, network, firewall, and SaaS security tools, avoiding vendor lock-in while extending detection capabilities.

Source
ServiceNow: What implementation support does ServiceNow provide?

ServiceNow offers professional services, customer success management, and training programs to help organizations maximize value from the platform. Implementation support is available through direct services teams and certified implementation partners.

Source
SentinelOne Singularity: What is the pricing model for SentinelOne Singularity?

SentinelOne pricing ranges from $5.83 to $17.50 per endpoint per month across five tiers, with optional add-on modules and enterprise pricing available on request.

Source
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