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Cybersecurity · head to head

Fortinet FortiGate vs ServiceNow

Fortinet FortiGate logo

Fortinet FortiGate

Cybersecurity

Next-generation firewall with AI-powered threat protection

From
$500/year
Rated
-
Full reviewWebsite
ServiceNow logo

ServiceNow

Customer Support

The world works with ServiceNow

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fortinet FortiGate security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active; ServiceNow listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow
  • They diverge on capability: Fortinet FortiGate covers Next-generation firewall, ServiceNow covers ITSM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Fortinet FortiGate and ServiceNow actually diverge.

Attributes where Fortinet FortiGate and ServiceNow differ
AttributeFortinet FortiGateServiceNow
Starting price$500/yearOn request
Pricing modelsubscriptionquote
PlatformsHardware, Virtual, CloudWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20002004

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fortinet FortiGate

  • Next-generation firewall
  • Intrusion prevention
  • SSL/TLS inspection
  • Application control
  • Web filtering
  • SD-WAN
  • Zero-trust network access
  • AI-powered threat detection

Only in ServiceNow

  • ITSM
  • IT Operations
  • Customer workflows
  • Employee workflows
  • App development
  • AI/ML capabilities
  • Slack
  • Microsoft Teams

Both cover

  • AWS
  • Azure

What people use each for

The jobs each tool is most often brought in to do.

Fortinet FortiGate

  • Next-generation firewalling at data centre, campus and branch scalenot ServiceNow
  • Secure SD-WAN across distributed sitesnot ServiceNow
  • Zero trust network access to internal applicationsnot ServiceNow
  • Virtual firewalls in AWS, Azure, Google Cloud and Oraclenot ServiceNow
  • Ruggedised deployments in industrial environmentsnot ServiceNow

ServiceNow

  • Enterprise IT managementnot Fortinet FortiGate
  • Digital transformationnot Fortinet FortiGate
  • Workflow automationnot Fortinet FortiGate

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fortinet FortiGate

  • Security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active
  • Throughput is tied to the appliance model, from 500 Mbps on the FortiGate 30G to 520 Gbps on the 7121F, so capacity planning is a hardware purchase
  • Pricing is not published and goes through partners

ServiceNow

  • Listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow

Pricing, plan by plan

Fortinet FortiGate

$500/year
  • FortiGate Entry$500/year
    • Basic firewall
    • VPN support
    • Threat protection
  • FortiGate Enterprise$2500/year
    • Advanced threat protection
    • SSL inspection
    • Application control
  • FortiGate Ultimate$10000/year
    • All Enterprise features
    • Zero-trust access
    • AI-powered analytics

ServiceNow

On request
  • IT Service Management$undefined/month
    • Incident management
    • Problem management
    • Change management
  • IT Operations Management$undefined/month
    • Discovery
    • Service mapping
    • Event management
  • Customer Service Management$undefined/month
    • Omnichannel engagement
    • Self-service
    • Case management

Which should you pick?

Choose Fortinet FortiGate if

  • You need next-generation firewall.
  • You work on Hardware, Virtual, Cloud.
  • You also want intrusion prevention.
Fortinet FortiGate review

Choose ServiceNow if

  • You need itsm.
  • You work on Web, Ios, Android.
  • You also want it operations.
ServiceNow review

Questions people ask

Is Fortinet FortiGate or ServiceNow better?
Neither clearly leads. Fortinet FortiGate starts at $500/year and ServiceNow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fortinet FortiGate or ServiceNow?
Fortinet FortiGate starts at $500/year and ServiceNow at On request.
Does Fortinet FortiGate or ServiceNow run on more platforms?
Fortinet FortiGate runs on Hardware, Virtual, Cloud. ServiceNow runs on Web, Ios, Android.
What is Fortinet FortiGate best used for?
Fortinet FortiGate is most often used for next-generation firewalling at data centre, campus and branch scale, secure sd-wan across distributed sites, zero trust network access to internal applications, virtual firewalls in aws, azure, google cloud and oracle. Of those, next-generation firewalling at data centre, campus and branch scale and secure sd-wan across distributed sites are not what ServiceNow is typically brought in for.
What can Fortinet FortiGate do that ServiceNow cannot?
Fortinet FortiGate covers Next-generation firewall, Intrusion prevention, SSL/TLS inspection, Application control. ServiceNow covers ITSM, IT Operations, Customer workflows, Employee workflows. Both handle AWS, Azure.

Answered from the vendors’ own pages

Fortinet FortiGate: What are the FortiGate security bundle options?

Fortinet offers three FortiGuard AI-Powered Security Services bundles: ENT Bundle (ultimate security for networks, web, file, SaaS, data, and devices), UTP Bundle (advanced web and network protection), and ATP Bundle (protection against network intrusions and malware with IPS, antivirus, and application control).

Source
ServiceNow: Does ServiceNow offer a free trial?

ServiceNow provides product trials and demos for prospects. Organizations can request a demo to see the platform capabilities for IT service management, customer service management, and business workflows.

Source
Fortinet FortiGate: How do I get pricing for FortiGate?

Pricing is not published on the product page. To obtain a quote, you can request a free product demo or connect with a security expert through the contact options on the site.

Source
ServiceNow: How is ServiceNow priced?

ServiceNow uses subscription-based pricing with custom quotes based on the number of users and modules selected. Organizations must contact ServiceNow directly to receive pricing for their specific deployment needs.

Source
Fortinet FortiGate: Is there a free trial for FortiGate?

The product page does not mention a free trial. However, Fortinet offers a free product demo that allows you to evaluate the solution before committing to a purchase.

Source
ServiceNow: What implementation support does ServiceNow provide?

ServiceNow offers professional services, customer success management, and training programs to help organizations maximize value from the platform. Implementation support is available through direct services teams and certified implementation partners.

Source
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