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Cybersecurity · head to head

SentinelOne Singularity vs Sprinklr Service

SentinelOne Singularity logo

SentinelOne Singularity

Cybersecurity

Autonomous AI-powered endpoint security

From
$5.83/month
Rated
-
Full reviewWebsite
Sprinklr Service logo

Sprinklr Service

Customer Support

Unified customer experience management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SentinelOne Singularity deployment and configuration requires professional services ($5,000 to $25,000); Sprinklr Service no pricing information disclosed; customers must contact sales to request quotes.
  • They diverge on capability: SentinelOne Singularity covers Behavioral AI, Sprinklr Service covers Omnichannel contact center.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SentinelOne Singularity and Sprinklr Service actually diverge.

Attributes where SentinelOne Singularity and Sprinklr Service differ
AttributeSentinelOne SingularitySprinklr Service
Starting price$5.83/monthOn request
Pricing modelUnknownquote
PlatformsWindows, macOS, Linux, Cloud, MobileWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20132009

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SentinelOne Singularity

  • Behavioral AI
  • Autonomous response
  • ActiveEDR
  • Storyline technology
  • Rollback remediation
  • Ranger IoT
  • Cloud workload protection
  • Identity security

Only in Sprinklr Service

  • Omnichannel contact center
  • AI-powered routing
  • Social listening
  • Knowledge base
  • Workforce optimization
  • Analytics
  • Salesforce
  • SAP

Both cover

  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

SentinelOne Singularity

  • Endpoint Securitynot Sprinklr Service
  • Edrnot Sprinklr Service
  • Xdrnot Sprinklr Service

Sprinklr Service

  • Enterprise contact centernot SentinelOne Singularity
  • Social customer carenot SentinelOne Singularity
  • Unified CXnot SentinelOne Singularity
  • Voice of customernot SentinelOne Singularity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SentinelOne Singularity

  • Deployment and configuration requires professional services ($5,000 to $25,000)
  • Optional modules like Ranger and Vigilance add to total cost of ownership
  • Complex pricing tiers make budgeting difficult for large deployments

Sprinklr Service

  • No pricing information disclosed; customers must contact sales to request quotes.
  • Specific features and capabilities are described, but no pricing tiers or cost details are available online.

Pricing, plan by plan

SentinelOne Singularity

$5.83/month
  • Singularity Core$5.83/month per endpoint
    • Endpoint Protection Platform (EPP)
    • Malware prevention
    • Threat isolation
  • Singularity Control$6.67/month per endpoint
    • All Core features
    • Device control
    • Firewall control
  • Singularity Complete$8.25/month per endpoint
    • All Control features
    • Endpoint Detection and Response
    • XDR capabilities
  • Singularity Commercial$17.5/month per endpoint
    • All Complete features
    • Identity protection
    • Cloud protection

Sprinklr Service

On request
  • Self-Serve$249/month
    • Listening
    • Engagement
    • Basic analytics
  • Enterprise$undefined/month
    • Full platform
    • AI capabilities
    • Custom implementation

Which should you pick?

Choose SentinelOne Singularity if

  • You need behavioral ai.
  • You work on Windows, macOS, Linux, Cloud, Mobile.
  • You also want autonomous response.
SentinelOne Singularity review

Choose Sprinklr Service if

  • You need omnichannel contact center.
  • You work on Web, Ios, Android.
  • You also want ai-powered routing.
Sprinklr Service review

Questions people ask

Is SentinelOne Singularity or Sprinklr Service better?
Neither clearly leads. SentinelOne Singularity starts at $5.83/month and Sprinklr Service at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SentinelOne Singularity or Sprinklr Service?
SentinelOne Singularity starts at $5.83/month and Sprinklr Service at On request.
Does SentinelOne Singularity or Sprinklr Service run on more platforms?
SentinelOne Singularity runs on Windows, macOS, Linux, Cloud, Mobile. Sprinklr Service runs on Web, Ios, Android.
What is SentinelOne Singularity best used for?
SentinelOne Singularity is most often used for endpoint security, edr, xdr. Of those, endpoint security and edr are not what Sprinklr Service is typically brought in for.
What can SentinelOne Singularity do that Sprinklr Service cannot?
SentinelOne Singularity covers Behavioral AI, Autonomous response, ActiveEDR, Storyline technology. Sprinklr Service covers Omnichannel contact center, AI-powered routing, Social listening, Knowledge base. Both handle HIPAA.

Answered from the vendors’ own pages

SentinelOne Singularity: What does SentinelOne Singularity XDR cover?

Singularity XDR unifies detection and response across endpoints, cloud, identity, network, and mobile, providing centralized visibility and automated response across all attack surfaces.

Source
Sprinklr Service: How much does Sprinklr Service cost?

Sprinklr Service pricing is not published. This product provides customer service management capabilities. To request pricing information or a quote, customers must contact Sprinklr through the 'Talk to an expert' option on their website.

Source
SentinelOne Singularity: How does SentinelOne correlate data across security tools?

Singularity normalizes data from endpoints, identity, cloud, and third-party security tools into a unified data layer, enabling automatic correlation of signals without manual integration.

Source
Sprinklr Service: What features are included in Sprinklr Service?

Sprinklr Service provides customer service management capabilities, but specific plan features and their associated costs are not detailed on the product page. Interested customers must contact Sprinklr sales directly.

Source
SentinelOne Singularity: Can SentinelOne integrate with existing security tools?

Yes, Singularity Marketplace provides pre-built, one-click integrations with email, network, firewall, and SaaS security tools, avoiding vendor lock-in while extending detection capabilities.

Source
SentinelOne Singularity: What is the pricing model for SentinelOne Singularity?

SentinelOne pricing ranges from $5.83 to $17.50 per endpoint per month across five tiers, with optional add-on modules and enterprise pricing available on request.

Source
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