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Capsule CRM vs TeamViewer

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
TeamViewer logo

TeamViewer

Software

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact

Where they differ

Only the attributes on which Capsule CRM and TeamViewer actually diverge.

Attributes where Capsule CRM and TeamViewer differ
AttributeCapsule CRMTeamViewer
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose TeamViewer if

Nothing in the data separates TeamViewer from Capsule CRM on the points above - pick on price and on how each one feels to use.

TeamViewer review

Questions people ask

Is Capsule CRM or TeamViewer better?
Neither clearly leads. Capsule CRM starts at Free and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or TeamViewer?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and On request for TeamViewer.
Does Capsule CRM or TeamViewer run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. TeamViewer starts at On request.
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