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Communication · head to head

TeamViewer vs Webex by Cisco

TeamViewer logo

TeamViewer

Communication

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Webex by Cisco logo

Webex by Cisco

Communication

A simpler, smarter way to work

From
Free
Rated
-

The short version

  • Only Webex by Cisco has a free tier, so it costs nothing to try first.
  • Each has a real cost: TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which TeamViewer and Webex by Cisco actually diverge.

Attributes where TeamViewer and Webex by Cisco differ
AttributeTeamViewerWebex by Cisco
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, Windows, Macos, Linux, Ios, Android
FoundedUnknown1984

Identical on both: user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in TeamViewer

Nothing recorded that Webex by Cisco does not also cover.

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

What people use each for

The jobs each tool is most often brought in to do.

TeamViewer

  • Providing remote technical support without physical presencenot Webex by Cisco
  • Monitoring real-time endpoint data across distributed workforcesnot Webex by Cisco
  • Guiding warehouse operations with vision-guided smart glassesnot Webex by Cisco
  • Automating remediation to prevent recurring problemsnot Webex by Cisco
  • Achieving 99.99% picking accuracy with AR logisticsnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot TeamViewer
  • Webinarsnot TeamViewer
  • Virtual eventsnot TeamViewer
  • Trainingnot TeamViewer
  • Enterprise communicationnot TeamViewer

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose TeamViewer if

Nothing in the data separates TeamViewer from Webex by Cisco on the points above - pick on price and on how each one feels to use.

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.

Questions people ask

Is TeamViewer or Webex by Cisco better?
Neither clearly leads. TeamViewer starts at On request and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, TeamViewer or Webex by Cisco?
Webex by Cisco has a free tier; the other does not. Paid plans start at On request for TeamViewer and Free for Webex by Cisco.
Does TeamViewer or Webex by Cisco run on more platforms?
TeamViewer runs on Web. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Webex by Cisco for free?
Yes. Webex by Cisco has a free tier, so you can try it without paying. TeamViewer starts at On request.
What is TeamViewer best used for?
TeamViewer is most often used for providing remote technical support without physical presence, monitoring real-time endpoint data across distributed workforces, guiding warehouse operations with vision-guided smart glasses, automating remediation to prevent recurring problems. Of those, providing remote technical support without physical presence and monitoring real-time endpoint data across distributed workforces are not what Webex by Cisco is typically brought in for.
What can TeamViewer do that Webex by Cisco cannot?
Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback.

Answered from the vendors’ own pages

TeamViewer: How is TeamViewer priced?

TeamViewer uses an annual subscription model with payment via Visa, Mastercard, American Express, JCB, PayPal, or bank transfers. Pricing depends on your license tier (Single Users, Teams, Enterprise, or ONE Platform), but specific rates are not published. Contact sales for a quote.

Source
TeamViewer: Does TeamViewer offer any add-ons?

Yes, TeamViewer offers add-ons including Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, and Mobile Device Management. Add-on pricing is based on endpoints, users, or storage with volume discounts available. All add-ons include 30-day free trials.

Source
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