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TeamViewer

Remote access and support software from Germany, used for connecting to computers anywhere

As of 29 August 2026, TeamViewer's pricing is not published; the vendor quotes on request. German remote access and remote support platform for individuals, teams and enterprise IT, with a Tensor enterprise edition. Softwr lists it under Communication.

Overview

What TeamViewer does

German remote access and remote support platform for individuals, teams and enterprise IT, with a Tensor enterprise edition.

What people use it for

  • Providing remote technical support without physical presence
  • Monitoring real-time endpoint data across distributed workforces
  • Guiding warehouse operations with vision-guided smart glasses
  • Automating remediation to prevent recurring problems
  • Achieving 99.99% picking accuracy with AR logistics

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about TeamViewer.

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Cross-shopped

What people choose instead of TeamViewer

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How is TeamViewer priced?

TeamViewer uses an annual subscription model with payment via Visa, Mastercard, American Express, JCB, PayPal, or bank transfers. Pricing depends on your license tier (Single Users, Teams, Enterprise, or ONE Platform), but specific rates are not published. Contact sales for a quote.

Source
Does TeamViewer offer any add-ons?

Yes, TeamViewer offers add-ons including Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, and Mobile Device Management. Add-on pricing is based on endpoints, users, or storage with volume discounts available. All add-ons include 30-day free trials.

Source
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Where to go from TeamViewer

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Softwr does not host reviews and shows no star rating for TeamViewer, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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