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Communication & Collaboration · head to head

RingCentral Video vs TeamViewer

RingCentral Video logo

RingCentral Video

Communication & Collaboration

Connected cloud communications

From
$19.99/month
Rated
-
TeamViewer logo

TeamViewer

Communication & Collaboration

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-

The short version

  • Each has a real cost: RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact

Where they differ

Only the attributes on which RingCentral Video and TeamViewer actually diverge.

Attributes where RingCentral Video and TeamViewer differ
AttributeRingCentral VideoTeamViewer
Starting price$19.99/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Windows, Macos, Ios, AndroidWeb
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Communication & Collaboration).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Only in TeamViewer

Nothing recorded that RingCentral Video does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot TeamViewer
  • Replacing on-premise PBX hardware for distributed teamsnot TeamViewer

TeamViewer

No use cases recorded yet. See the TeamViewer review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.

Choose TeamViewer if

Nothing in the data separates TeamViewer from RingCentral Video on the points above - pick on price and on how each one feels to use.

Questions people ask

Is RingCentral Video or TeamViewer better?
Neither clearly leads. RingCentral Video starts at $19.99/month and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral Video or TeamViewer?
RingCentral Video starts at $19.99/month and TeamViewer at On request.
Does RingCentral Video or TeamViewer run on more platforms?
RingCentral Video runs on Web, Windows, Macos, Ios, Android. TeamViewer runs on Web.
What is RingCentral Video best used for?
RingCentral Video is most often used for cloud business phone system with video meetings and team messaging, replacing on-premise pbx hardware for distributed teams. Of those, cloud business phone system with video meetings and team messaging and replacing on-premise pbx hardware for distributed teams are not what TeamViewer is typically brought in for.
What can RingCentral Video do that TeamViewer cannot?
RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds.

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