Softwr

Communication · head to head

TeamViewer vs Zoom

TeamViewer logo

TeamViewer

Communication

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite
Zoom logo

Zoom

Communication

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoom has a free tier, so it costs nothing to try first.
  • Each has a real cost: TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which TeamViewer and Zoom actually diverge.

Attributes where TeamViewer and Zoom differ
AttributeTeamViewerZoom
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, iOS, Android, Windows, macOS
FoundedUnknown2011

Identical on both: user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in TeamViewer

Nothing recorded that Zoom does not also cover.

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

What people use each for

The jobs each tool is most often brought in to do.

TeamViewer

  • Providing remote technical support without physical presencenot Zoom
  • Monitoring real-time endpoint data across distributed workforcesnot Zoom
  • Guiding warehouse operations with vision-guided smart glassesnot Zoom
  • Automating remediation to prevent recurring problemsnot Zoom
  • Achieving 99.99% picking accuracy with AR logisticsnot Zoom

Zoom

  • Team meetingsnot TeamViewer
  • Webinarsnot TeamViewer
  • Virtual eventsnot TeamViewer
  • Online trainingnot TeamViewer
  • Telehealthnot TeamViewer

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose TeamViewer if

Nothing in the data separates TeamViewer from Zoom on the points above - pick on price and on how each one feels to use.

TeamViewer review

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.
Zoom review

Questions people ask

Is TeamViewer or Zoom better?
Neither clearly leads. TeamViewer starts at On request and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, TeamViewer or Zoom?
Zoom has a free tier; the other does not. Paid plans start at On request for TeamViewer and Free for Zoom.
Does TeamViewer or Zoom run on more platforms?
TeamViewer runs on Web. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use Zoom for free?
Yes. Zoom has a free tier, so you can try it without paying. TeamViewer starts at On request.
What is TeamViewer best used for?
TeamViewer is most often used for providing remote technical support without physical presence, monitoring real-time endpoint data across distributed workforces, guiding warehouse operations with vision-guided smart glasses, automating remediation to prevent recurring problems. Of those, providing remote technical support without physical presence and monitoring real-time endpoint data across distributed workforces are not what Zoom is typically brought in for.
What can TeamViewer do that Zoom cannot?
Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds.

Answered from the vendors’ own pages

TeamViewer: How is TeamViewer priced?

TeamViewer uses an annual subscription model with payment via Visa, Mastercard, American Express, JCB, PayPal, or bank transfers. Pricing depends on your license tier (Single Users, Teams, Enterprise, or ONE Platform), but specific rates are not published. Contact sales for a quote.

Source
Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
TeamViewer: Does TeamViewer offer any add-ons?

Yes, TeamViewer offers add-ons including Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, and Mobile Device Management. Add-on pricing is based on endpoints, users, or storage with volume discounts available. All add-ons include 30-day free trials.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
Share

Related pages

More on TeamViewer

More on Zoom

Keep looking

Other head to heads