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Customer Support · head to head

RingCentral Contact Center vs Slimchat

RingCentral Contact Center logo

RingCentral Contact Center

Customer Support

Intelligent, connected, omnichannel contact center

From
On request
Free plan
No
Full reviewWebsite
S

Slimchat

Live Chat

Lightweight live chat solution for websites

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Slimchat has a free tier, so it costs nothing to try first.
  • Each has a real cost: RingCentral Contact Center no pricing details published on contact center product pages; Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
  • They diverge on capability: RingCentral Contact Center covers Omnichannel routing, Slimchat covers Live chat widget.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which RingCentral Contact Center and Slimchat actually diverge.

Attributes where RingCentral Contact Center and Slimchat differ
AttributeRingCentral Contact CenterSlimchat
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidWeb, Mobile responsive
CategoryCustomer SupportLive Chat
Founded19992016

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral Contact Center

  • Omnichannel routing
  • IVR
  • WFM
  • Quality management
  • Speech analytics
  • AI capabilities
  • Salesforce
  • ServiceNow

Only in Slimchat

  • Live chat widget
  • Lightweight design
  • Fast loading
  • Visitor information
  • Zapier
  • API
  • Webhooks
  • Mobile responsive support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

RingCentral Contact Center

  • Unified communicationsnot Slimchat
  • Contact centernot Slimchat
  • Customer experiencenot Slimchat

Slimchat

  • Customer engagementnot RingCentral Contact Center
  • Lead generationnot RingCentral Contact Center
  • Customer supportnot RingCentral Contact Center
  • Sales automationnot RingCentral Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral Contact Center

  • No pricing details published on contact center product pages
  • Enterprise customers must contact sales for pricing
  • Feature comparison guide does not include cost information

Slimchat

  • The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release

Pricing, plan by plan

RingCentral Contact Center

On request
  • Essentials$undefined/month
    • Voice
    • Digital
    • IVR
  • Standard$undefined/month
    • Essentials + WFM
    • Quality management
  • Premium$undefined/month
    • Standard + AI
    • Speech analytics

Slimchat

Free
  • FreeFree
    • Live chat
    • 1 agent
    • Basic features
  • Pro$20/month
    • Multiple agents
    • Advanced options
  • Business$50/month
    • Unlimited features
    • Priority support

Which should you pick?

Choose RingCentral Contact Center if

  • You need omnichannel routing.
  • You work on Web, Desktop, Ios, Android.
  • You also want ivr.
RingCentral Contact Center review

Choose Slimchat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile responsive.
  • You also want lightweight design.
Slimchat review

Questions people ask

Is RingCentral Contact Center or Slimchat better?
Neither clearly leads. RingCentral Contact Center starts at On request and Slimchat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral Contact Center or Slimchat?
Slimchat has a free tier; the other does not. Paid plans start at On request for RingCentral Contact Center and Free for Slimchat.
Does RingCentral Contact Center or Slimchat run on more platforms?
RingCentral Contact Center runs on Web, Desktop, Ios, Android. Slimchat runs on Web, Mobile responsive.
Can I use Slimchat for free?
Yes. Slimchat has a free tier, so you can try it without paying. RingCentral Contact Center starts at On request.
What is RingCentral Contact Center best used for?
RingCentral Contact Center is most often used for unified communications, contact center, customer experience. Of those, unified communications and contact center are not what Slimchat is typically brought in for.
What can RingCentral Contact Center do that Slimchat cannot?
RingCentral Contact Center covers Omnichannel routing, IVR, WFM, Quality management. Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information. Both handle Web support.

Answered from the vendors’ own pages

RingCentral Contact Center: How much does RingCentral Contact Center cost?

Specific pricing is not published. RingCentral Contact Center is a custom-quote enterprise product where costs depend on deployment, features, and usage.

Source
RingCentral Contact Center: What is the pricing model for RingCentral Contact Center?

RingCentral Contact Center operates on a quote-based model. Customers must contact sales to receive pricing based on their specific requirements and scale.

Source
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