Cybersecurity · head to head
Resolver vs Ring Neighbors
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Free plan
- No
The short version
- Only Ring Neighbors has a free tier, so it costs nothing to try first.
- Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
- They diverge on capability: Resolver covers Incident management, Ring Neighbors covers Video Request Portal.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Resolver and Ring Neighbors actually diverge.
| Attribute | Resolver | Ring Neighbors |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | freemium |
| Free tier | No | Yes |
| Category | Cybersecurity | Government |
| Founded | Unknown | 2013 |
Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
Only in Ring Neighbors
- Video Request Portal
- Community Alerts
- Geographic Requests
- Case Management
- Resident Opt-in
- Ring Devices
- CAD Systems
- Social Media
What people use each for
The jobs each tool is most often brought in to do.
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Ring Neighbors
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Ring Neighbors
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Ring Neighbors
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Ring Neighbors
Ring Neighbors
- Citizen Servicesnot Resolver
- Records Managementnot Resolver
- Public Safetynot Resolver
- Civic Engagementnot Resolver
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Ring Neighbors
- Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
Pricing, plan by plan
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
Ring Neighbors
Free- Public Safety PortalFree
- Video Requests
- Community Alerts
- Case Management
Which should you pick?
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Choose Ring Neighbors if
- You need video request portal.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want community alerts.
Questions people ask
- Is Resolver or Ring Neighbors better?
- Neither clearly leads. Resolver starts at On request and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Resolver or Ring Neighbors?
- Ring Neighbors has a free tier; the other does not. Paid plans start at On request for Resolver and Free for Ring Neighbors.
- Does Resolver or Ring Neighbors run on more platforms?
- Resolver runs on Web, iOS, Android. Ring Neighbors runs on Web, Ios, Android.
- Can I use Ring Neighbors for free?
- Yes. Ring Neighbors has a free tier, so you can try it without paying. Resolver starts at On request.
- What is Resolver best used for?
- Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Ring Neighbors is typically brought in for.
- What can Resolver do that Ring Neighbors cannot?
- Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.
Answered from the vendors’ own pages
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
Resolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
Resolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
Resolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
Related pages
More on Ring Neighbors
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