Cybersecurity · head to head
Fenergo vs Resolver
Fenergo
Cybersecurity
Client lifecycle management and KYC onboarding for regulated financial institutions
- From
- On request
- Rated
- -
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Fenergo implementations commonly run twelve to twenty-four months and depend on a systems integrator, so the services cost frequently exceeds the software subscription in year one.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- They diverge on capability: Fenergo covers Regulatory rules library, Resolver covers Incident management.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Fenergo and Resolver actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fenergo
- Regulatory rules library
- Digital onboarding
- Perpetual KYC
- Entity data model
- Screening orchestration
- Case management
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
What people use each for
The jobs each tool is most often brought in to do.
Fenergo
- A bank operating in twenty jurisdictions that cannot keep local KYC requirements current across separate regional teamsnot Resolver
- A custodian moving from calendar-based periodic review to event-driven perpetual KYC to cut analyst headcountnot Resolver
- An asset manager onboarding funds and trusts where the ownership hierarchy defeats generic identity verification toolsnot Resolver
- A payments institution facing a regulatory remediation order and needing a defensible audit trail of every client reviewnot Resolver
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Fenergo
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Fenergo
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Fenergo
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Fenergo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fenergo
- Implementations commonly run twelve to twenty-four months and depend on a systems integrator, so the services cost frequently exceeds the software subscription in year one.
- It orchestrates screening but does not supply the sanctions, PEP or adverse media data, so you still buy Dow Jones, LexisNexis or World-Check separately and those fees are per screened entity.
- The entry price is set for institutions with large onboarding volumes, which puts it out of reach of smaller banks and fintechs that would otherwise benefit from the rules library.
- Configuration is deep and specific, which makes upgrades between major versions a project rather than a patch, and some customers stay on old releases for years.
- The rules library covers regulatory requirements, not your internal risk appetite, so the policy tuning that determines whether onboarding actually gets faster remains your work.
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Pricing, plan by plan
Fenergo
On request- Fenergo Client Lifecycle Management$undefined/year
- Priced by institution size, jurisdictions in scope and modules licensed
- Regulatory rules content subscription bundled into the annual fee
- Implementation delivered by Fenergo or a systems integrator and quoted separately
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
Which should you pick?
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Questions people ask
- Is Fenergo or Resolver better?
- Neither clearly leads. Fenergo starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fenergo or Resolver?
- Fenergo starts at On request and Resolver at On request.
- Does Fenergo or Resolver run on more platforms?
- Fenergo runs on Web. Resolver runs on Web, iOS, Android.
- What is Fenergo best used for?
- Fenergo is most often used for a bank operating in twenty jurisdictions that cannot keep local kyc requirements current across separate regional teams, a custodian moving from calendar-based periodic review to event-driven perpetual kyc to cut analyst headcount, an asset manager onboarding funds and trusts where the ownership hierarchy defeats generic identity verification tools, a payments institution facing a regulatory remediation order and needing a defensible audit trail of every client review. Of those, a bank operating in twenty jurisdictions that cannot keep local kyc requirements current across separate regional teams and a custodian moving from calendar-based periodic review to event-driven perpetual kyc to cut analyst headcount are not what Resolver is typically brought in for.
- What can Fenergo do that Resolver cannot?
- Fenergo covers Regulatory rules library, Digital onboarding, Perpetual KYC, Entity data model. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.
Answered from the vendors’ own pages
Fenergo: Does Fenergo do the sanctions screening itself?
No. It orchestrates calls to third-party data providers such as Dow Jones and World-Check, and those subscriptions are additional and usually charged per screened entity.
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
Fenergo: Is it SaaS or on-premises?
Both. The SaaS offering runs on Microsoft Azure with regional deployment options, which matters where data residency rules prohibit client data leaving the jurisdiction.
Resolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
Fenergo: How long does a deployment take?
Plan for a year at minimum for a multi-jurisdiction rollout. Single-jurisdiction deployments with a narrow product set can be shorter but rarely under six months.
Resolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
Resolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
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