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Cybersecurity · head to head

Resolver vs Silent Eight

Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Full reviewWebsite
Silent Eight logo

Silent Eight

Cybersecurity

AI adjudication of sanctions screening and AML alerts

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Silent Eight automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • They diverge on capability: Resolver covers Incident management, Silent Eight covers Alert adjudication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Resolver and Silent Eight actually diverge.

Attributes where Resolver and Silent Eight differ
AttributeResolverSilent Eight
PlatformsWeb, iOS, AndroidWeb, Linux

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

Only in Silent Eight

  • Alert adjudication
  • Narrative generation
  • Name screening automation
  • Quality assurance
  • Shadow mode
  • Model transparency reporting

What people use each for

The jobs each tool is most often brought in to do.

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Silent Eight
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Silent Eight
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Silent Eight
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Silent Eight

Silent Eight

  • A bank whose level one screening team spends most of its time closing obvious false name matchesnot Resolver
  • A payments institution with alert volumes growing faster than it can recruit and train analystsnot Resolver
  • A compliance function asked by a regulator to demonstrate consistency of alert decisions across offshore teamsnot Resolver
  • An institution that has just tightened screening thresholds after an enforcement action and cannot staff the resulting alert increasenot Resolver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Silent Eight

  • Automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • It does not improve detection, so an institution with a poorly tuned monitoring system automates the handling of bad alerts rather than fixing why they exist.
  • Pricing is tied to alert volume, which means efficiency gains elsewhere that reduce alerts also reduce the vendor bill in a way sales teams structure minimums against.
  • The headcount saving is only realised if the institution actually reduces the analyst pool, and many banks redeploy rather than cut, leaving the business case unrealised on paper.
  • As a mid-sized private vendor serving tier one banks, concentration risk cuts both ways; the loss of one large client materially affects the company, and buyers should ask about financial stability during diligence.

Pricing, plan by plan

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Silent Eight

On request
  • Iris$undefined/year
    • Priced by alert volume adjudicated
    • Deploys against existing screening and monitoring systems
    • Shadow mode evaluation period

Which should you pick?

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Choose Silent Eight if

  • You need alert adjudication.
  • You work on Web, Linux.
  • You also want narrative generation.
Silent Eight review

Questions people ask

Is Resolver or Silent Eight better?
Neither clearly leads. Resolver starts at On request and Silent Eight at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resolver or Silent Eight?
Resolver starts at On request and Silent Eight at On request.
Does Resolver or Silent Eight run on more platforms?
Resolver runs on Web, iOS, Android. Silent Eight runs on Web, Linux.
What is Resolver best used for?
Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Silent Eight is typically brought in for.
What can Resolver do that Silent Eight cannot?
Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Silent Eight covers Alert adjudication, Narrative generation, Name screening automation, Quality assurance.

Answered from the vendors’ own pages

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Silent Eight: Does Silent Eight replace our screening system?

No. It consumes alerts from your existing screening and monitoring systems and decides them. The detection layer stays where it is.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Silent Eight: Will a regulator accept AI closing alerts?

It depends on your jurisdiction and your model governance evidence. Banks typically run extended shadow mode first and phase auto-closure by alert type.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Silent Eight: Where is the company based?

Singapore, with offices in New York, London and Warsaw.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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