Softwr

Government · head to head

IAPro vs Resolver

IAPro logo

IAPro

Government

Internal Affairs Case Management

From
$500/month
Free plan
No
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: IAPro a public university's procurement documentation for IAPro (CI Technologies, acquired by Versaterm Public Safety in 2023) states the software is sold as an unlimited-use license covering all concurrent users and workstations with no additional or hidden licensing costs, and the first year of annual maintenance is included free; no dollar figure for that license was disclosed in the document, so total cost is not visible without a direct quote.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: IAPro covers Case Management, Resolver covers Incident management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which IAPro and Resolver actually diverge.

Attributes where IAPro and Resolver differ
AttributeIAProResolver
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, DesktopWeb, iOS, Android
CategoryGovernmentCybersecurity
Founded1997Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IAPro

  • Case Management
  • Early Warning System
  • Use of Force Tracking
  • Analytics
  • Reporting
  • CAD Systems
  • RMS
  • HR Systems

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

IAPro

  • Citizen Servicesnot Resolver
  • Records Managementnot Resolver
  • Public Safetynot Resolver
  • Civic Engagementnot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot IAPro
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot IAPro
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot IAPro
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot IAPro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IAPro

  • A public university's procurement documentation for IAPro (CI Technologies, acquired by Versaterm Public Safety in 2023) states the software is sold as an unlimited-use license covering all concurrent users and workstations with no additional or hidden licensing costs, and the first year of annual maintenance is included free; no dollar figure for that license was disclosed in the document, so total cost is not visible without a direct quote.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

IAPro

$500/month
  • IAPro$500/month
    • Case Management
    • Early Warning
    • Analytics

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose IAPro if

  • You need case management.
  • You work on Web, Desktop.
  • You also want early warning system.
IAPro review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is IAPro or Resolver better?
Neither clearly leads. IAPro starts at $500/month and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IAPro or Resolver?
IAPro starts at $500/month and Resolver at On request.
Does IAPro or Resolver run on more platforms?
IAPro runs on Web, Desktop. Resolver runs on Web, iOS, Android.
What is IAPro best used for?
IAPro is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Resolver is typically brought in for.
What can IAPro do that Resolver cannot?
IAPro covers Case Management, Early Warning System, Use of Force Tracking, Analytics. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

IAPro: How much does IAPro cost?

Pricing is not published. IAPro is an enterprise solution for professional standards management with custom pricing based on organizational needs.

Source
Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

IAPro: Can I try IAPro before committing to a purchase?

No self-serve trial is mentioned. The site directs interested parties to book a consultation with the sales team to discuss evaluation options.

Source
Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

IAPro: How do I request a quote or demo?

Contact Versaterm directly at 613-820-0311, 1-866-729-2947, or use the contact form at their website. They offer consultation booking for enterprise prospects.

Source
Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

IAPro: What is the typical contract length?

Contract terms are not disclosed on the website. As an enterprise product, terms are negotiated individually during the sales process.

Source
Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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