Cybersecurity · head to head
Resolver vs SafeCity
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; SafeCity the vendor's own homepage as captured by the Internet Archive in December 2021/January 2022 confirms Safecity is run by Red Dot Foundation, presenting itself as a community safety initiative with blog content and no commercial pricing page, product tier, or subscription anywhere on the site, consistent with a not-for-profit rather than a commercially sold product
- They diverge on capability: Resolver covers Incident management, SafeCity covers Video Surveillance.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Resolver and SafeCity actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
Only in SafeCity
- Video Surveillance
- AI Analytics
- Command Center
- Incident Management
- Emergency Response
- Camera Systems
- CAD
- GIS
What people use each for
The jobs each tool is most often brought in to do.
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot SafeCity
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot SafeCity
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot SafeCity
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot SafeCity
SafeCity
- Citizen Servicesnot Resolver
- Records Managementnot Resolver
- Public Safetynot Resolver
- Civic Engagementnot Resolver
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
SafeCity
- The vendor's own homepage as captured by the Internet Archive in December 2021/January 2022 confirms Safecity is run by Red Dot Foundation, presenting itself as a community safety initiative with blog content and no commercial pricing page, product tier, or subscription anywhere on the site, consistent with a not-for-profit rather than a commercially sold product
Pricing, plan by plan
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
SafeCity
$2000/month- City Platform$2000/month
- Video Analytics
- Command Center
- Incident Management
Which should you pick?
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Choose SafeCity if
- You need video surveillance.
- You work on Web, Desktop, Mobile.
- You also want ai analytics.
Questions people ask
- Is Resolver or SafeCity better?
- Neither clearly leads. Resolver starts at On request and SafeCity at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Resolver or SafeCity?
- Resolver starts at On request and SafeCity at $2000/month.
- Does Resolver or SafeCity run on more platforms?
- Resolver runs on Web, iOS, Android. SafeCity runs on Web, Desktop, Mobile.
- What is Resolver best used for?
- Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what SafeCity is typically brought in for.
- What can Resolver do that SafeCity cannot?
- Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. SafeCity covers Video Surveillance, AI Analytics, Command Center, Incident Management.
Answered from the vendors’ own pages
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
SafeCity: Is Safecity free to use?
Safecity is operated by the Red Dot Foundation, a non-profit organization (Sec 8, Not for Profit in India). The platform itself is presented as a free service that allows users to safely report incidents of abuse anonymously.
SourceResolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
SafeCity: How is Safecity funded?
Safecity's parent organization, the Red Dot Foundation, relies on donations to support its operations. The website includes a donation option for those who wish to contribute to the organization's mission.
SourceResolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
SafeCity: Is there a paid tier or premium features?
The available content does not disclose any paid tiers, premium features, or subscription models. Safecity appears to operate as a free service with no tiered pricing.
SourceResolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
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