Cybersecurity · head to head
Resolver vs Trulioo
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Rated
- -
Trulioo
Cybersecurity
Identity and business verification against national data sources in nearly 200 countries
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Trulioo per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.
- They diverge on capability: Resolver covers Incident management, Trulioo covers Person match.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Resolver and Trulioo actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
Only in Trulioo
- Person match
- Business verification
- Watchlist screening
- Document and biometric
- Single API
- Workflow orchestration
What people use each for
The jobs each tool is most often brought in to do.
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Trulioo
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Trulioo
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Trulioo
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Trulioo
Trulioo
- A payments firm onboarding across dozens of countries where building a data-source integration per market is impracticalnot Resolver
- A marketplace verifying business sellers and needing beneficial ownership rather than just a company numbernot Resolver
- A fintech wanting a cheap frictionless first check and reserving document scanning for the minority that fail itnot Resolver
- A bank expanding into a market where document upload completion rates are poor and registry matching works betternot Resolver
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Trulioo
- Per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.
- Coverage breadth is real but depth is uneven; a country on the map may be served by one thin source with low match rates, which you only discover in a live test.
- You are charged per query including no-match results, so a market with poor source coverage burns budget producing nothing usable.
- Because it aggregates third-party data, data residency and consent handling depend on the underlying provider terms, which complicates GDPR assessments in some jurisdictions.
- Document and biometric capability is competent but not the strongest in the market, so buyers whose primary need is document fraud detection usually pair it with a specialist.
Pricing, plan by plan
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
Trulioo
On request- Trulioo Platform$undefined/year
- Priced per check with rates varying by country and data source
- Person, business and watchlist checks charged separately
- Volume commitment negotiated annually
Which should you pick?
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Choose Trulioo if
- You need person match.
- You work on Web, API.
- You also want business verification.
Questions people ask
- Is Resolver or Trulioo better?
- Neither clearly leads. Resolver starts at On request and Trulioo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Resolver or Trulioo?
- Resolver starts at On request and Trulioo at On request.
- Does Resolver or Trulioo run on more platforms?
- Resolver runs on Web, iOS, Android. Trulioo runs on Web, API.
- What is Resolver best used for?
- Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Trulioo is typically brought in for.
- What can Resolver do that Trulioo cannot?
- Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Trulioo covers Person match, Business verification, Watchlist screening, Document and biometric.
Answered from the vendors’ own pages
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
Trulioo: Does it need a document?
Not for the core product. Data-source matching uses name, address and date of birth, which is why completion rates are higher than document flows.
Resolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
Trulioo: Are unmatched queries billed?
Yes, in general you pay per query rather than per successful match. Negotiate this explicitly if you are entering markets with thin coverage.
Resolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
Trulioo: Can it verify companies as well as people?
Yes. Business verification including beneficial ownership is a distinct product line and a common reason to choose Trulioo over document-first vendors.
Resolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
Related pages
Other head to heads
- Resolver vs LogicManager
- Resolver vs Diligent
- Resolver vs MetricStream
- Resolver vs NICE Actimize
- Resolver vs Omada Identity
- Resolver vs Sardine
- Resolver vs Silent Eight
- Resolver vs Splunk Enterprise Security
- Resolver vs Varonis Data Security Platform
- Resolver vs OneTrust
- Resolver vs Rhombus Systems
- Resolver vs ESET NOD32 Antivirus
- Resolver vs ExpressVPN
- Resolver vs Falco
- Resolver vs Fenergo
- Resolver vs Google Authenticator
- Resolver vs Grype
- Resolver vs Veriff
- Resolver vs iDenfy
- Resolver vs Sumsub
- Resolver vs Socure
- Resolver vs Jumio
- Resolver vs IDnow
- Resolver vs Shufti Pro
- Resolver vs Signicat
- Resolver vs Yoti
- Resolver vs Quantexa
- Resolver vs Tuta
- Resolver vs Camio
- Resolver vs Cisco Duo
- Resolver vs Clerk
- Resolver vs CrowdStrike Falcon
- Trulioo vs LogicManager
- Trulioo vs Diligent
- Trulioo vs MetricStream
- Trulioo vs NICE Actimize
- Trulioo vs Omada Identity
- Trulioo vs Sardine
- Trulioo vs Silent Eight
- Trulioo vs Splunk Enterprise Security
- Trulioo vs Varonis Data Security Platform
- Trulioo vs OneTrust
- Trulioo vs Rhombus Systems
- Trulioo vs ESET NOD32 Antivirus
- Trulioo vs ExpressVPN
- Trulioo vs Falco
- Trulioo vs Fenergo
- Trulioo vs Google Authenticator
- Trulioo vs Grype
- Trulioo vs Veriff
- Trulioo vs iDenfy
- Trulioo vs Sumsub
- Trulioo vs Socure
- Trulioo vs Jumio
- Trulioo vs IDnow
- Trulioo vs Shufti Pro
- Trulioo vs Signicat
- Trulioo vs Yoti
- Trulioo vs Quantexa
- Trulioo vs Tuta
- Trulioo vs Camio
- Trulioo vs Cisco Duo
- Trulioo vs Clerk
- Trulioo vs CrowdStrike Falcon