Resolvervs
Origami Risk
Origami Risk: Stronger in insurance, claims and safety risk, particularly for organisations whose risk function is insurance led
Resolver
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
As of 31 August 2026, Resolver's pricing is not published; the vendor quotes on request. A modular risk intelligence platform strongest in physical security incident management and corporate investigations, not in IT compliance. Softwr lists it under Cybersecurity. Resolver is made by Resolver, a Kroll business, available on Web, iOS, Android.
Overview
What Resolver does
Resolver is a configurable platform covering enterprise and operational risk management, internal audit, controls, compliance obligations, incident management, investigations and business continuity. Its distinguishing strength is the corporate security side: incident capture, dispatch, case management, evidence handling and investigation workflow for physical security operations centres, an area most GRC vendors treat as an afterthought. The ownership fact changes the shortlist. Resolver was acquired by Kroll in 2022 and is now marketed as a Kroll business. That means the product is being positioned alongside Kroll investigations, due diligence and cyber risk services, and buyers should expect the commercial conversation to include services attach. If you want a pure software vendor with no consulting motive, that is a reason to look elsewhere; if you already buy Kroll services, it is a reason to look harder. Buyers are large organisations with a corporate security function, retail and hospitality chains with high incident volumes, financial institutions needing operational risk event capture, and universities and healthcare systems. Pricing is by module and user count and is not published; expect a multi-year enterprise agreement. The trade-off is configuration effort. Resolver is deliberately flexible, and that flexibility means implementations take months and often need the vendor or a partner, so total first-year cost is materially above the licence.
What people use it for
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email
- A university security operations centre running dispatch, case management and clery-style reporting from a single record
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platform
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Resolver.
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Cross-shopped
What people choose instead of Resolver
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- ResolvervsRiskonnect
Riskonnect: Broader integrated risk suite with deeper claims and insurable risk coverage
- ResolvervsLogicManager
LogicManager: Lighter to implement and cheaper for mid-market enterprise risk programmes without a physical security requirement
- ResolvervsServiceNow
ServiceNow: If risk needs to live in the same platform as IT service management and workflow already in place
Pricing
What Resolver costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Resolver Core
On request
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
- Modules include risk, audit, compliance, incident management, investigations and business continuity
Capabilities
Features
Incident management
Capture, triage, dispatch and close physical security and operational incidents with evidence attached
Investigations
Case management with chain of custody, linked entities and reporting for corporate investigations teams
Enterprise risk management
Risk registers, scoring, appetite thresholds and continuous assessment across business units
Internal audit
Audit planning, fieldwork, findings and issue tracking on the same data model as risk
Compliance and obligations
Maps regulatory obligations to controls and tracks attestation
Business continuity
Business impact analysis, plans and exercise tracking
Risk Event Management
Operational risk event capture aimed at financial institutions
Configurable dashboards
Drag and drop reporting over risk, incident and audit data
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
Keep looking
Where to go from Resolver
- Resolver alternativesEvery product people weigh against it
- Resolver pricingPlans, floors and what the tiers exclude
- Resolver badgesWhich rules it meets, and the figure behind each
- All Cybersecurity softwareThe full category
- Best Cybersecurity softwareThe shortlist, and how it was cut
Best Cybersecurity software for
Compare Resolver with
- LogicManager
- Diligent
- MetricStream
- NICE Actimize
- Omada Identity
- Sardine
- Silent Eight
- Splunk Enterprise Security
- Varonis Data Security Platform
- OneTrust
- Rhombus Systems
- Trulioo
- ESET NOD32 Antivirus
- ExpressVPN
- Falco
- Fenergo
- Google Authenticator
- Grype
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Free plan8 researched notes
Softwr does not host reviews and shows no star rating for Resolver, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Resolver
Resolver alternatives
What people switch to, and what they give up
Resolver pricing
Every tier, and where the cost actually lands
Compare Resolver
Put it head to head with anything we hold
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