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Government · head to head

NEXGEN Asset Management vs Resolver

NEXGEN Asset Management logo

NEXGEN Asset Management

Government

Combined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register

From
On request
Free plan
No
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: NEXGEN Asset Management pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: NEXGEN Asset Management covers Esri GIS integration, Resolver covers Incident management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which NEXGEN Asset Management and Resolver actually diverge.

Attributes where NEXGEN Asset Management and Resolver differ
AttributeNEXGEN Asset ManagementResolver
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NEXGEN Asset Management

  • Esri GIS integration
  • Risk and criticality
  • Condition assessment
  • Capital planning
  • Work orders
  • Mobile field app
  • Service requests
  • Inventory and purchasing

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

NEXGEN Asset Management

  • A water utility that must show a board why a specific main is being replaced this year rather than nextnot Resolver
  • A city public works department consolidating a GIS asset inventory and a paper work order process into one systemnot Resolver
  • An airport authority tracking condition assessments across airside and landside assets with capital forecastingnot Resolver
  • A district that needs citizen service requests to become tracked work orders with an auditable historynot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot NEXGEN Asset Management
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot NEXGEN Asset Management
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot NEXGEN Asset Management
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot NEXGEN Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NEXGEN Asset Management

  • Pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.
  • Nothing is published and the vendor is small, so the reference set you can call is limited and mostly Californian and North American public agencies.
  • The interface is dated compared with modern CMMS products, which hurts adoption among field crews who compare it to consumer apps on their own phones.
  • GIS integration is the product strength and also its dependency; agencies without a maintained ArcGIS asset layer face a data preparation project before NEXGEN is useful.
  • As a small vendor it carries acquisition risk, and in this segment acquisitions have repeatedly meant a product frozen while it is folded into a larger portfolio.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

NEXGEN Asset Management

On request
  • NEXGEN Asset Management$undefined/year
    • Tiered pricing based on the number of assets under management
    • Implementation, GIS integration and data migration quoted separately
    • Mobile module licensed alongside the core platform

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose NEXGEN Asset Management if

  • You need esri gis integration.
  • You work on Web, iOS, Android.
  • You also want risk and criticality.
NEXGEN Asset Management review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is NEXGEN Asset Management or Resolver better?
Neither clearly leads. NEXGEN Asset Management starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NEXGEN Asset Management or Resolver?
NEXGEN Asset Management starts at On request and Resolver at On request.
Does NEXGEN Asset Management or Resolver run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is NEXGEN Asset Management best used for?
NEXGEN Asset Management is most often used for a water utility that must show a board why a specific main is being replaced this year rather than next, a city public works department consolidating a gis asset inventory and a paper work order process into one system, an airport authority tracking condition assessments across airside and landside assets with capital forecasting, a district that needs citizen service requests to become tracked work orders with an auditable history. Of those, a water utility that must show a board why a specific main is being replaced this year rather than next and a city public works department consolidating a gis asset inventory and a paper work order process into one system are not what Resolver is typically brought in for.
What can NEXGEN Asset Management do that Resolver cannot?
NEXGEN Asset Management covers Esri GIS integration, Risk and criticality, Condition assessment, Capital planning. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

NEXGEN Asset Management: How is NEXGEN priced?

On a tiered model based on the number of assets under management, quoted per agency. Nothing is published.

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

NEXGEN Asset Management: Do we need Esri ArcGIS?

Not strictly, but the product is designed around it and most of the value assumes a maintained GIS asset layer.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

NEXGEN Asset Management: Does it handle capital planning?

Yes. Risk, criticality and condition scores feed multi-year renewal forecasts intended for board and council submissions.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

NEXGEN Asset Management: Is there a mobile app?

Yes, a map-based field application with offline capability, licensed alongside the core platform.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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