Ring Neighborsvs
CivicPlus


CivicPlus: Civic Engagement Technology

Community Safety Network
As of 30 August 2026, Ring Neighbors is free to use. Ring Neighbors Public Safety Service enables law enforcement to request and receive video footage from Ring doorbell owners to assist in investigations. Softwr lists it under Government. Ring Neighbors is made by Ring (Amazon), launched in 2013, available on Web, iOS, Android.
Overview
Ring Neighbors Public Safety Service enables law enforcement to request and receive video footage from Ring doorbell owners to assist in investigations. The platform creates a partnership between communities and police to solve crimes and improve public safety.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Ring Neighbors.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


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Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Public Safety Portal
Free
Capabilities
Video Request Portal
Community Alerts
Geographic Requests
Case Management
Resident Opt-in
Ring Devices
Integration with Ring Devices
CAD Systems
Integration with CAD Systems
Social Media
Integration with Social Media
Web support
Available on web
Ios support
Available on ios
Android support
Available on android
Behind it
Keep looking
Combined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register
GIS-centric public asset and work management, the product formerly sold as Cityworks
GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS
Social media archiving that captures public agency accounts as legally defensible open records
Softwr does not host reviews and shows no star rating for Ring Neighbors, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
GIS-centric public asset and work management, the product formerly sold as Cityworks
quoteCombined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register
quoteLocal government asset and work order software, the former Beehive Industries platform
quotePublic sector enterprise asset management, sold for years as Lucity
quoteParks and recreation management for municipalities with published annual pricing and no per-seat fee
Per year, all inclusive with unlimited usersCloud ERP built only for small and mid-sized local governments and utility districts
quoteRecreation management for small parks departments, priced on your annual revenue with no contract
Per year by department annual revenue