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Live Chat · head to head

Pure Chat vs Striven

Pure Chat logo

Pure Chat

Live Chat

Simple and affordable live chat for any business

From
Free
Rated
-
Full reviewWebsite
Striven logo

Striven

ERP

All-in-one business management for growing companies

From
$35/month
Rated
-
Full reviewWebsite

The short version

  • Only Pure Chat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pure Chat growth plan limited to 1 website and 100 SMS notifications; Striven occasional performance issues with slow load times in some modules
  • They diverge on capability: Pure Chat covers Live chat widget, Striven covers CRM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Pure Chat and Striven actually diverge.

Attributes where Pure Chat and Striven differ
AttributePure ChatStriven
Starting priceFree$35/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Mobile app, IOS, AndroidWeb, Mobile, API
CategoryLive ChatERP
Founded20112008

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pure Chat

  • Live chat widget
  • Visitor information
  • Chat transcripts
  • Department routing
  • Salesforce
  • HubSpot
  • API
  • Mobile app support

Only in Striven

  • CRM
  • Project management
  • Accounting
  • HR management
  • Inventory
  • QuickBooks
  • Outlook
  • Google Workspace

Both cover

  • Zapier
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Pure Chat

  • Customer support chatnot Striven
  • Website engagementnot Striven
  • Lead capturenot Striven
  • Sales chatnot Striven

Striven

  • Software consolidationnot Pure Chat
  • Business operationsnot Pure Chat
  • Project-based businessesnot Pure Chat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pure Chat

  • Growth plan limited to 1 website and 100 SMS notifications
  • Additional operators cost extra: $13-$15/month per operator depending on plan and billing
  • Growth plan has significantly lower limits than PRO

Striven

  • Occasional performance issues with slow load times in some modules
  • Dated UI in places with clunky mobile app experience
  • Very limited customization options compared to enterprise ERP solutions
  • No Zapier or third-party app marketplace integration

Pricing, plan by plan

Pure Chat

Free
  • Growth$49/month
    • 4 users/operators
    • 1 website
    • 100 SMS notifications
  • Growth Annual$39/month
    • Annual billing saves 20% off monthly rate
  • PRO$99/month
    • 10 users/operators
    • Unlimited websites
    • 1,000 SMS notifications
  • PRO Annual$79/month
    • Annual billing saves 20% off monthly rate

Striven

$35/month
  • Standard$35/month
    • Accounting
    • CRM and sales
    • Project management
  • Enterprise$70/month
    • All Standard features
    • Advanced customization
    • Priority support

Which should you pick?

Choose Pure Chat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want visitor information.
Pure Chat review

Choose Striven if

  • You need crm.
  • You work on Web, Mobile, API.
  • You also want project management.
Striven review

Questions people ask

Is Pure Chat or Striven better?
Neither clearly leads. Pure Chat starts at Free and Striven at $35/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pure Chat or Striven?
Pure Chat has a free tier; the other does not. Paid plans start at Free for Pure Chat and $35/month for Striven.
Does Pure Chat or Striven run on more platforms?
Pure Chat runs on Web, Mobile app, IOS, Android. Striven runs on Web, Mobile, API.
Can I use Pure Chat for free?
Yes. Pure Chat has a free tier, so you can try it without paying. Striven starts at $35/month.
What is Pure Chat best used for?
Pure Chat is most often used for customer support chat, website engagement, lead capture, sales chat. Of those, customer support chat and website engagement are not what Striven is typically brought in for.
What can Pure Chat do that Striven cannot?
Pure Chat covers Live chat widget, Visitor information, Chat transcripts, Department routing. Striven covers CRM, Project management, Accounting, HR management. Both handle Zapier, Web support.

Answered from the vendors’ own pages

Pure Chat: How much does PureChat cost?

PureChat's Growth plan costs $49/month (or $39/month annually) with 4 users and 1 website. The PRO plan is $99/month (or $79/month annually) with 10 users and unlimited websites.

Source
Striven: What is Striven's pricing model?

Striven uses user-based pricing: Standard plan at $35/user/month and Enterprise plan at $70/user/month. For accounts with fewer than 5 users, an additional $25 per user applies.

Source
Pure Chat: Does PureChat offer a free trial?

Yes, PureChat offers a free 30-day trial of the PRO plan to prospective customers.

Source
Striven: Does Striven offer a free trial or free tier?

Yes, Striven offers a 7-day free test drive with no credit card required. However, there is no permanent free version or free tier for production use.

Source
Pure Chat: What is the difference between Growth and PRO plans?

Growth includes 4 users and 1 website with 100 SMS notifications per month. PRO includes 10 users, unlimited websites, and 1,000 SMS notifications. Additional operators can be added for $8-$15/month.

Source
Striven: What modules does Striven include?

Striven includes accounting, CRM and sales management, project management, task management, inventory, HR, OKRs, and workflow automation across all plans.

Source
Striven: Does Striven offer optional add-ons like customer portals?

Yes, Striven offers optional monthly portal plans: free tier for up to 100 customers/vendors/applications per month, $99/month for 500, and $499/month for unlimited access.

Source
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