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Olark vs Priority Software

Olark logo

Olark

Live Chat

Make your business human

From
$29/month
Rated
-
Full reviewWebsite
Priority Software logo

Priority Software

ERP

Affordable cloud ERP for small businesses

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Olark the AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan; Priority Software pricing is by quote only, with no published rate, minimum user count, contract term or add on cost for any of the Commercial, Manufacturing, POS or Optima PMS plans
  • They diverge on capability: Olark covers Live chat, Priority Software covers Financial management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Olark and Priority Software actually diverge.

Attributes where Olark and Priority Software differ
AttributeOlarkPriority Software
Starting price$29/month$400/month
PlatformsWebCloud, Web, Mobile
CategoryLive ChatERP
Founded20091990

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Olark

  • Live chat
  • Chat transcripts
  • Visitor insights
  • Customization
  • Offline messaging
  • Shortcuts
  • Salesforce
  • HubSpot

Only in Priority Software

  • Financial management
  • Inventory
  • Supply chain
  • CRM
  • Reporting
  • REST APIs
  • Webhooks
  • Third-party systems

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Olark

  • Live chat on a website with a small support teamnot Priority Software
  • Running an AI agent on website conversations with human handoffnot Priority Software

Priority Software

  • ERP for small and mid sized commercial and manufacturing businessesnot Olark
  • Running retail point of sale alongside back office ERPnot Olark
  • Property management for hospitality through the Optima PMS plannot Olark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Olark

  • The AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
  • That flat price covers only one human seat, with each additional seat at $29 a month
  • Regional routing, SSO and custom SLAs require a custom enterprise plan with no published price

Priority Software

  • Pricing is by quote only, with no published rate, minimum user count, contract term or add on cost for any of the Commercial, Manufacturing, POS or Optima PMS plans
  • Point of sale, manufacturing and hospitality capabilities are sold as separate plans rather than one product

Pricing, plan by plan

Olark

$29/month
  • Standard AI Website Agent$400/month
    • One human agent seat included
    • Unlimited AI conversations
    • Automatic FAQ and knowledge updates
  • Live Chat Only$29/month
    • Human operators only
    • No AI component
    • Upgradeable to AI later
  • Custom Enterprise$undefined/mo
    • Regional routing
    • Advanced integrations
    • Custom workflows

Priority Software

$400/month
  • Starter$400/month
    • Core ERP modules
    • Financial management
    • Inventory
  • Professional$900/month
    • All modules
    • Advanced features
    • Priority support

Which should you pick?

Choose Olark if

  • You need live chat.
  • You also want chat transcripts.
Olark review

Choose Priority Software if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want inventory.
Priority Software review

Questions people ask

Is Olark or Priority Software better?
Neither clearly leads. Olark starts at $29/month and Priority Software at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Olark or Priority Software?
Olark starts at $29/month and Priority Software at $400/month.
Does Olark or Priority Software run on more platforms?
Olark runs on Web. Priority Software runs on Cloud, Web, Mobile.
What is Olark best used for?
Olark is most often used for live chat on a website with a small support team, running an ai agent on website conversations with human handoff. Of those, live chat on a website with a small support team and running an ai agent on website conversations with human handoff are not what Priority Software is typically brought in for.
What can Olark do that Priority Software cannot?
Olark covers Live chat, Chat transcripts, Visitor insights, Customization. Priority Software covers Financial management, Inventory, Supply chain, CRM. Both handle Web support.

Answered from the vendors’ own pages

Olark: How much does Olark's Standard AI plan cost?

Olark's Standard AI Website Agent plan costs $400 per month when billed annually ($4,800/year). This includes one human agent seat, unlimited AI conversations, automatic FAQ updates, lead capture, and white glove support with no token limits or overages.

Source
Priority Software: How much does Priority Software cost?

Priority Software does not publish specific pricing on their website. The site emphasizes custom solutions with the tagline 'Pricing plans that suit your business. Not the other way around.' Visitors are directed to speak with a sales expert for quotes.

Source
Olark: What is the cost for additional agent seats on Olark?

Additional human agent seats on Olark cost $29 per agent per month. This rate applies when upgrading from the Standard AI plan.

Source
Olark: Does Olark charge based on token usage?

No, Olark explicitly states 'No token costs, ever.' The Standard AI plan charges per agent seat with no usage-based overages or token limits, avoiding unexpected cost spikes during peak traffic periods.

Source
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