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HR · head to head

Pinpoint vs SmartRecruiters

Pinpoint logo

Pinpoint

HR

Applicant tracking for in-house recruiters

From
On request
Rated
-
Full reviewWebsite
SmartRecruiters logo

SmartRecruiters

Recruitment

Talent acquisition suite for hiring success

From
$14995/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Pinpoint no pricing published; uses enterprise/custom pricing model requiring direct sales contact; SmartRecruiters no native video interviewing tool; requires third-party solution
  • They diverge on capability: Pinpoint covers Career Site Builder, SmartRecruiters covers CRM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Pinpoint and SmartRecruiters actually diverge.

Attributes where Pinpoint and SmartRecruiters differ
AttributePinpointSmartRecruiters
Starting priceOn request$14995/year
Pricing modelquotesubscription
CategoryHRRecruitment
Founded20172010

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pinpoint

  • Career Site Builder
  • Employer Branding
  • Candidate Experience
  • Automation
  • Google Workspace
  • BambooHR

Only in SmartRecruiters

  • CRM
  • Recruiting Marketing
  • AI Matching
  • Onboarding
  • Marketplace
  • Workday
  • SAP
  • Ios support

Both cover

  • Applicant Tracking
  • Analytics
  • LinkedIn
  • Indeed
  • Slack
  • Microsoft 365
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Pinpoint

  • Talent acquisition and recruitmentnot SmartRecruiters
  • Applicant tracking system (ATS)not SmartRecruiters
  • Enterprise hiring workflowsnot SmartRecruiters

SmartRecruiters

  • Reducing time-to-hire from 23 days to 9 daysnot Pinpoint
  • Scaling high-volume hiring with 50% increase in velocitynot Pinpoint
  • Engaging candidates with conversational AI chatbotsnot Pinpoint
  • Automating interview scheduling reducing administrative work by 97%not Pinpoint
  • Screening candidates with AI talent matching enginenot Pinpoint

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pinpoint

  • No pricing published; uses enterprise/custom pricing model requiring direct sales contact
  • Pricing determined individually based on organizational scale and specific feature needs

SmartRecruiters

  • No native video interviewing tool; requires third-party solution
  • Reporting tools lack advanced customization; creating custom reports is difficult
  • Mobile app functionality is limited compared to desktop version
  • Integration with external HR systems can be unreliable with synchronization problems
  • Limited customization options to capture position-specific information
  • Subscription fees locked during contract term even if company headcount decreases

Pricing, plan by plan

Pinpoint

On request
  • Pinpoint ATS$undefined/month
    • ATS
    • Career Site Builder
    • Employer Branding

SmartRecruiters

$14995/year
  • Essential$14995/year
    • ATS functionality
    • CRM features
    • Onboarding
  • Professional$null/year
    • All Essential features
    • AI-powered Hiring Agent
    • AI Talent Matching Engine
  • High Volume$null/year
    • All Professional features
    • AI-powered Candidate Screening
    • Conversational AI Chat
  • Complete$null/year
    • Full suite with Advanced Analytics
    • Advanced Sandbox
    • Custom in-app guidance

Which should you pick?

Choose Pinpoint if

  • You need career site builder.
  • You also want employer branding.
Pinpoint review

Choose SmartRecruiters if

  • You need crm.
  • You also want recruiting marketing.
SmartRecruiters review

Questions people ask

Is Pinpoint or SmartRecruiters better?
Neither clearly leads. Pinpoint starts at On request and SmartRecruiters at $14995/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pinpoint or SmartRecruiters?
Pinpoint starts at On request and SmartRecruiters at $14995/year.
Does Pinpoint or SmartRecruiters run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Pinpoint best used for?
Pinpoint is most often used for talent acquisition and recruitment, applicant tracking system (ats), enterprise hiring workflows. Of those, talent acquisition and recruitment and applicant tracking system (ats) are not what SmartRecruiters is typically brought in for.
What can Pinpoint do that SmartRecruiters cannot?
Pinpoint covers Career Site Builder, Employer Branding, Candidate Experience, Automation. SmartRecruiters covers CRM, Recruiting Marketing, AI Matching, Onboarding. Both handle Applicant Tracking, Analytics, LinkedIn, Indeed.

Answered from the vendors’ own pages

Pinpoint: How much does Pinpoint cost?

Pinpoint does not publish pricing on its website. Pricing is customized based on organizational needs, scale, and specific feature requirements through direct contact with their sales team.

Source
SmartRecruiters: Does SmartRecruiters have a free tier?

No. As of 2026, SmartRecruiters discontinued the free SmartStart tier. The platform requires a demo and evaluation call; entry-level Essential tier pricing starts around $15,000 per year.

Source
Pinpoint: How can I get a Pinpoint price quote?

You can request pricing through their Request Pricing page at pinpointhq.com/request-pricing or schedule a personalized demo at pinpointhq.com/contact/pinpoint-demo.

Source
SmartRecruiters: How does SmartRecruiters billing work?

SmartRecruiters charges by total company headcount, not by recruiter seats. Subscription fees cannot decrease during a contract term even if headcount shrinks mid-contract.

Source
SmartRecruiters: What integrations does SmartRecruiters support?

SmartRecruiters integrates with Slack, Microsoft Teams, and offers a Slack marketplace integration for sending interview notifications and scheduling updates directly to channels.

Source
SmartRecruiters: What are SmartRecruiters' core features?

SmartRecruiters offers end-to-end recruiting including Winston AI talent matching, job distribution, career site builder, applicant tracking, interview scheduling, analytics, and onboarding tools.

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