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Automation Integration · head to head

Nintex vs ServiceNow

Nintex logo

Nintex

Automation Integration

The work automation platform

From
Free
Rated
-
Full reviewWebsite
ServiceNow logo

ServiceNow

Customer Support

The world works with ServiceNow

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Nintex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Nintex no published pricing on website; requires direct sales contact; ServiceNow listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow
  • They diverge on capability: Nintex covers Workflow builder, ServiceNow covers ITSM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Nintex and ServiceNow actually diverge.

Attributes where Nintex and ServiceNow differ
AttributeNintexServiceNow
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, MobileWeb, Ios, Android
CategoryAutomation IntegrationCustomer Support
Founded20062004

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Nintex

  • Workflow builder
  • Process mining
  • Task automation
  • Case management
  • Mobile access
  • Analytics
  • Monitoring
  • 300+ apps

Only in ServiceNow

  • ITSM
  • IT Operations
  • Customer workflows
  • Employee workflows
  • App development
  • AI/ML capabilities
  • Slack
  • Microsoft Teams

Both cover

  • Salesforce
  • SOC2
  • HIPAA
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Nintex

  • Business process automation and workflow managementnot ServiceNow
  • Document generation and digital signature collectionnot ServiceNow
  • Salesforce and enterprise integrationnot ServiceNow

ServiceNow

  • Enterprise IT managementnot Nintex
  • Digital transformationnot Nintex
  • Workflow automationnot Nintex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nintex

  • No published pricing on website; requires direct sales contact
  • Free trials available but no trial duration specified
  • Multiple product lines (Cloud, K2, Salesforce) complicate pricing assessment

ServiceNow

  • Listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow

Pricing, plan by plan

Nintex

Free
  • StarterFree
    • Limited workflows
    • Community support
  • Professional$500/month
    • Advanced workflows
    • Email support
  • Enterprise$2000/month
    • Unlimited workflows
    • Dedicated support

ServiceNow

On request
  • IT Service Management$undefined/month
    • Incident management
    • Problem management
    • Change management
  • IT Operations Management$undefined/month
    • Discovery
    • Service mapping
    • Event management
  • Customer Service Management$undefined/month
    • Omnichannel engagement
    • Self-service
    • Case management

Which should you pick?

Choose Nintex if

  • You need workflow builder.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want process mining.
Nintex review

Choose ServiceNow if

  • You need itsm.
  • You work on Web, Ios, Android.
  • You also want it operations.
ServiceNow review

Questions people ask

Is Nintex or ServiceNow better?
Neither clearly leads. Nintex starts at Free and ServiceNow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nintex or ServiceNow?
Nintex has a free tier; the other does not. Paid plans start at Free for Nintex and On request for ServiceNow.
Does Nintex or ServiceNow run on more platforms?
Nintex runs on Web, Mobile. ServiceNow runs on Web, Ios, Android.
Can I use Nintex for free?
Yes. Nintex has a free tier, so you can try it without paying. ServiceNow starts at On request.
What is Nintex best used for?
Nintex is most often used for business process automation and workflow management, document generation and digital signature collection, salesforce and enterprise integration. Of those, business process automation and workflow management and document generation and digital signature collection are not what ServiceNow is typically brought in for.
What can Nintex do that ServiceNow cannot?
Nintex covers Workflow builder, Process mining, Task automation, Case management. ServiceNow covers ITSM, IT Operations, Customer workflows, Employee workflows. Both handle Salesforce, SOC2, HIPAA, Web support.

Answered from the vendors’ own pages

Nintex: Is Nintex free?

Nintex offers 30-day free trials for Workflow and Apps, plus free trials for Process Manager, eSign, and DocGen. No permanent free tier is advertised on their website.

Source
ServiceNow: Does ServiceNow offer a free trial?

ServiceNow provides product trials and demos for prospects. Organizations can request a demo to see the platform capabilities for IT service management, customer service management, and business workflows.

Source
Nintex: What is Nintex pricing?

Nintex does not publish pricing on their public website. Pricing varies by product (Cloud Automation, K2, Salesforce) and deployment model. Contact their sales team via nintex.com or request a demo to obtain pricing quotes.

Source
ServiceNow: How is ServiceNow priced?

ServiceNow uses subscription-based pricing with custom quotes based on the number of users and modules selected. Organizations must contact ServiceNow directly to receive pricing for their specific deployment needs.

Source
Nintex: How long are Nintex free trials?

Nintex offers 30-day free trials for Workflow and Apps products. Process Manager, eSign, and DocGen trials are available, though exact durations are not specified on the trial page.

Source
ServiceNow: What implementation support does ServiceNow provide?

ServiceNow offers professional services, customer success management, and training programs to help organizations maximize value from the platform. Implementation support is available through direct services teams and certified implementation partners.

Source
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