Automation Integration · head to head
Nintex vs Verint

Verint
Customer Support
Enterprise customer engagement and workforce optimisation, taken private by Thoma Bravo and merged with Calabrio
- From
- On request
- Rated
- -
The short version
- Only Nintex has a free tier, so it costs nothing to try first.
- Each has a real cost: Nintex no published pricing on website; requires direct sales contact; Verint thoma Bravo took Verint private in November 2025 and is combining it with the directly competing Calabrio, so buyers signing multi-year agreements now cannot know which of the two overlapping product lines survives as the strategic one.
- They diverge on capability: Nintex covers Workflow builder, Verint covers Workforce management.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Nintex and Verint actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Nintex
- Workflow builder
- Process mining
- Task automation
- Case management
- Mobile access
- Analytics
- Monitoring
- 300+ apps
Only in Verint
- Workforce management
- Interaction recording
- Speech and text analytics
- Quality management
- CX automation bots
- Voice of the customer
- Knowledge management
- Open platform connectors
What people use each for
The jobs each tool is most often brought in to do.
Nintex
- Business process automation and workflow managementnot Verint
- Document generation and digital signature collectionnot Verint
- Salesforce and enterprise integrationnot Verint
Verint
- A retail bank with 4,000 agents that must record and retain every advised sale under regulatory obligation and evidence retention on demandnot Nintex
- A government service centre running an inherited Avaya estate that needs modern analytics without replacing the telephonynot Nintex
- A multinational insurer forecasting across six sites and three languages where a spreadsheet-based rota has stopped scalingnot Nintex
- An enterprise wanting analytics over one hundred per cent of interactions because sampled quality scoring keeps missing the failure modes that generate complaintsnot Nintex
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Nintex
- No published pricing on website; requires direct sales contact
- Free trials available but no trial duration specified
- Multiple product lines (Cloud, K2, Salesforce) complicate pricing assessment
Verint
- Thoma Bravo took Verint private in November 2025 and is combining it with the directly competing Calabrio, so buyers signing multi-year agreements now cannot know which of the two overlapping product lines survives as the strategic one.
- The catalogue is licensed piece by piece, including individually priced automation bots, so the quoted platform figure is rarely the figure you end up paying once the analytics, recording and bot modules are all in scope.
- Implementations routinely run six to twelve months and effectively require a partner, which means the first year of a contract is spent paying for software that is not yet delivering.
- The interface reflects two decades of accumulated enterprise features, and new supervisors need formal training to do things that a mid-market tool exposes in one screen.
- It is priced and scoped for thousands of agents, so a 300-seat operation gets an enterprise contract, an enterprise implementation and enterprise complexity for a problem a lighter product would solve in weeks.
Pricing, plan by plan
Nintex
Free- StarterFree
- Limited workflows
- Community support
- Professional$500/month
- Advanced workflows
- Email support
- Enterprise$2000/month
- Unlimited workflows
- Dedicated support
Verint
On request- Verint Open Platform$undefined/year
- Workforce management and forecasting
- Compliance recording and quality management
- Speech and text analytics
Which should you pick?
Choose Nintex if
- You need workflow builder.
- You want to start without paying.
- You work on Web, Mobile.
- You also want process mining.
Choose Verint if
- You need workforce management.
- You work on Web, Windows.
- You also want interaction recording.
Questions people ask
- Is Nintex or Verint better?
- Neither clearly leads. Nintex starts at Free and Verint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Nintex or Verint?
- Nintex has a free tier; the other does not. Paid plans start at Free for Nintex and On request for Verint.
- Does Nintex or Verint run on more platforms?
- Nintex runs on Web, Mobile. Verint runs on Web, Windows.
- Can I use Nintex for free?
- Yes. Nintex has a free tier, so you can try it without paying. Verint starts at On request.
- What is Nintex best used for?
- Nintex is most often used for business process automation and workflow management, document generation and digital signature collection, salesforce and enterprise integration. Of those, business process automation and workflow management and document generation and digital signature collection are not what Verint is typically brought in for.
- What can Nintex do that Verint cannot?
- Nintex covers Workflow builder, Process mining, Task automation, Case management. Verint covers Workforce management, Interaction recording, Speech and text analytics, Quality management.
Answered from the vendors’ own pages
Nintex: Is Nintex free?
Nintex offers 30-day free trials for Workflow and Apps, plus free trials for Process Manager, eSign, and DocGen. No permanent free tier is advertised on their website.
SourceVerint: Who owns Verint now?
Thoma Bravo, which completed a 2 billion US dollar take-private in November 2025 and is combining Verint with its existing portfolio company Calabrio.
Nintex: What is Nintex pricing?
Nintex does not publish pricing on their public website. Pricing varies by product (Cloud Automation, K2, Salesforce) and deployment model. Contact their sales team via nintex.com or request a demo to obtain pricing quotes.
SourceVerint: Does that affect an existing contract?
Existing contracts continue, but roadmap and product overlap with Calabrio is unresolved. Ask for written commitments on support horizon and migration terms before renewing.
Nintex: How long are Nintex free trials?
Nintex offers 30-day free trials for Workflow and Apps products. Process Manager, eSign, and DocGen trials are available, though exact durations are not specified on the trial page.
SourceVerint: Do I have to replace my telephony?
No. Verint is deliberately platform-agnostic and is commonly deployed over Avaya, Cisco, Genesys and Amazon Connect estates.
Verint: Is pricing published?
No. Verint sells multi-year enterprise agreements quoted per module and per agent, with professional services costed separately.
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- Verint vs Playvox
- Verint vs Kapture CX
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- Verint vs ServiceNow
- Verint vs Sprinklr Service
- Verint vs Ameyo
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- Verint vs Kustomer
- Verint vs Zendesk
- Verint vs Jira Service Management
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- Verint vs Balto
- Verint vs Richpanel
- Verint vs Zoho Desk
- Verint vs 8x8 Contact Center
- Verint vs Alvaria

