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Automation Integration · head to head

Nintex vs Sprinklr Service

Nintex logo

Nintex

Automation Integration

The work automation platform

From
Free
Rated
-
Sprinklr Service logo

Sprinklr Service

Customer Support

Unified customer experience management

From
On request
Rated
-

The short version

  • Only Nintex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Nintex no published pricing on website; requires direct sales contact; Sprinklr Service no pricing information disclosed; customers must contact sales to request quotes.
  • They diverge on capability: Nintex covers Workflow builder, Sprinklr Service covers Omnichannel contact center.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Nintex and Sprinklr Service actually diverge.

Attributes where Nintex and Sprinklr Service differ
AttributeNintexSprinklr Service
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, MobileWeb, Ios, Android
CategoryAutomation IntegrationCustomer Support
Founded20062009

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Nintex

  • Workflow builder
  • Process mining
  • Task automation
  • Case management
  • Mobile access
  • Monitoring
  • 300+ apps
  • SharePoint

Only in Sprinklr Service

  • Omnichannel contact center
  • AI-powered routing
  • Social listening
  • Knowledge base
  • Workforce optimization
  • SAP
  • Oracle
  • Microsoft Dynamics

Both cover

  • Analytics
  • Salesforce
  • SOC2
  • GDPR
  • HIPAA
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Nintex

  • Business process automation and workflow managementnot Sprinklr Service
  • Document generation and digital signature collectionnot Sprinklr Service
  • Salesforce and enterprise integrationnot Sprinklr Service

Sprinklr Service

  • Enterprise contact centernot Nintex
  • Social customer carenot Nintex
  • Unified CXnot Nintex
  • Voice of customernot Nintex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nintex

  • No published pricing on website; requires direct sales contact
  • Free trials available but no trial duration specified
  • Multiple product lines (Cloud, K2, Salesforce) complicate pricing assessment

Sprinklr Service

  • No pricing information disclosed; customers must contact sales to request quotes.
  • Specific features and capabilities are described, but no pricing tiers or cost details are available online.

Pricing, plan by plan

Nintex

Free
  • StarterFree
    • Limited workflows
    • Community support
  • Professional$500/month
    • Advanced workflows
    • Email support
  • Enterprise$2000/month
    • Unlimited workflows
    • Dedicated support

Sprinklr Service

On request
  • Self-Serve$249/month
    • Listening
    • Engagement
    • Basic analytics
  • Enterprise$undefined/month
    • Full platform
    • AI capabilities
    • Custom implementation

Which should you pick?

Choose Nintex if

  • You need workflow builder.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want process mining.

Choose Sprinklr Service if

  • You need omnichannel contact center.
  • You work on Web, Ios, Android.
  • You also want ai-powered routing.

Questions people ask

Is Nintex or Sprinklr Service better?
Neither clearly leads. Nintex starts at Free and Sprinklr Service at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nintex or Sprinklr Service?
Nintex has a free tier; the other does not. Paid plans start at Free for Nintex and On request for Sprinklr Service.
Does Nintex or Sprinklr Service run on more platforms?
Nintex runs on Web, Mobile. Sprinklr Service runs on Web, Ios, Android.
Can I use Nintex for free?
Yes. Nintex has a free tier, so you can try it without paying. Sprinklr Service starts at On request.
What is Nintex best used for?
Nintex is most often used for business process automation and workflow management, document generation and digital signature collection, salesforce and enterprise integration. Of those, business process automation and workflow management and document generation and digital signature collection are not what Sprinklr Service is typically brought in for.
What can Nintex do that Sprinklr Service cannot?
Nintex covers Workflow builder, Process mining, Task automation, Case management. Sprinklr Service covers Omnichannel contact center, AI-powered routing, Social listening, Knowledge base. Both handle Analytics, Salesforce, SOC2, GDPR.

Answered from the vendors’ own pages

Nintex: Is Nintex free?

Nintex offers 30-day free trials for Workflow and Apps, plus free trials for Process Manager, eSign, and DocGen. No permanent free tier is advertised on their website.

Source
Sprinklr Service: How much does Sprinklr Service cost?

Sprinklr Service pricing is not published. This product provides customer service management capabilities. To request pricing information or a quote, customers must contact Sprinklr through the 'Talk to an expert' option on their website.

Source
Nintex: What is Nintex pricing?

Nintex does not publish pricing on their public website. Pricing varies by product (Cloud Automation, K2, Salesforce) and deployment model. Contact their sales team via nintex.com or request a demo to obtain pricing quotes.

Source
Sprinklr Service: What features are included in Sprinklr Service?

Sprinklr Service provides customer service management capabilities, but specific plan features and their associated costs are not detailed on the product page. Interested customers must contact Sprinklr sales directly.

Source
Nintex: How long are Nintex free trials?

Nintex offers 30-day free trials for Workflow and Apps products. Process Manager, eSign, and DocGen trials are available, though exact durations are not specified on the trial page.

Source
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