Softwr

Logging · head to head

New Relic vs Openstatus

New Relic logo

New Relic

Logging

Observability made simple

From
Free
Rated
-
Full reviewWebsite
Openstatus logo

Openstatus

Logging

Status pages with uptime monitoring and compliance-ready incident tracking

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult; Openstatus free tier severely limited to 1 monitor and 1 status page
  • They diverge on capability: New Relic covers APM, Openstatus covers Branded status pages.

Where they differ

Only the attributes on which New Relic and Openstatus actually diverge.

Attributes where New Relic and Openstatus differ
AttributeNew RelicOpenstatus
PlatformsWeb, Api, MobileWeb, API
Founded20082023

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

Only in Openstatus

  • Branded status pages
  • Global monitoring
  • Incident notifications
  • Audit-ready trails
  • API and CLI access
  • Terraform provider
  • Self-hosting

What people use each for

The jobs each tool is most often brought in to do.

New Relic

  • Application monitoringnot Openstatus
  • Infrastructure monitoringnot Openstatus
  • Error trackingnot Openstatus
  • Performance optimizationnot Openstatus

Openstatus

  • Publishing incident status pages to customersnot New Relic
  • Demonstrating compliance readiness to auditorsnot New Relic
  • Alerting internal teams when services are downnot New Relic
  • Tracking uptime metrics across global regionsnot New Relic

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Openstatus

  • Free tier severely limited to 1 monitor and 1 status page
  • Per-status-page pricing adds cost for multi-product organizations
  • No built-in workflow orchestration or incident response automation
  • Limited historical analytics beyond incident documentation
  • No AI-powered incident diagnosis or root cause analysis

Pricing, plan by plan

New Relic

Free

No published plan breakdown. See the New Relic review.

Openstatus

Free
  • FreeFree
    • 1 monitor with 10-minute intervals
    • 1 status page with 3 components
    • No credit card required
  • Starter$30/month
    • 20 monitors with 1-minute intervals
    • 1 status page with 20 components
    • 3-month data retention
  • Pro$100/month
    • 50 monitors with 30-second intervals
    • 5 status pages with 50 components each
    • 12-month data retention
  • Scale$500/month
    • 50 monitors with 30-second intervals
    • 10 status pages with 500 components each
    • 24-month data retention

Which should you pick?

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Choose Openstatus if

  • You need branded status pages.
  • You want to start without paying.
  • You work on Web, API.
  • You also want global monitoring.
Openstatus review

Questions people ask

Is New Relic or Openstatus better?
Neither clearly leads. New Relic starts at Free and Openstatus at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic or Openstatus?
New Relic starts at Free and Openstatus at Free.
Does New Relic or Openstatus run on more platforms?
New Relic runs on Web, Api, Mobile. Openstatus runs on Web, API.
Can I use New Relic for free?
Both have a free tier, so you can try either at no cost before committing.
What is New Relic best used for?
New Relic is most often used for application monitoring, infrastructure monitoring, error tracking, performance optimization. Of those, application monitoring and infrastructure monitoring are not what Openstatus is typically brought in for.
What can New Relic do that Openstatus cannot?
New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring. Openstatus covers Branded status pages, Global monitoring, Incident notifications, Audit-ready trails.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
Openstatus: Can I use OpenStatus for free?

Yes, the free tier includes 1 monitor with 10-minute check intervals and 1 status page with 3 components, no credit card required.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
Openstatus: What is included in annual billing for Starter plan?

Annual billing costs $300/year (vs $360/month), saving 2 months. Includes 20 monitors, 1-minute intervals, and all alert types.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
Openstatus: Can I add extra status pages beyond my plan limit?

Yes, additional status pages cost $20/month and are billed separately on top of your plan.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
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