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Honeybadger vs New Relic

Honeybadger logo

Honeybadger

Software

Error and Uptime Monitoring for Developers

From
Free
Rated
-
Full reviewWebsite
New Relic logo

New Relic

Software

Observability made simple

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Honeybadger the free Developer plan is limited to one user, 5,000 errors per month, 50 MB per day of logging and one uptime monitor; New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • They diverge on capability: Honeybadger covers Error tracking, New Relic covers APM.

Where they differ

Only the attributes on which Honeybadger and New Relic actually diverge.

Attributes where Honeybadger and New Relic differ
AttributeHoneybadgerNew Relic
Pricing modelsubscriptionUnknown
PlatformsWeb, ApiWeb, Api, Mobile
Founded20122008

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Honeybadger

  • Error tracking
  • Uptime monitoring
  • Status pages
  • Incident management
  • API
  • Webhooks
  • REST
  • Web support

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

What people use each for

The jobs each tool is most often brought in to do.

Honeybadger

  • Exception and error tracking for Ruby, Elixir, PHP, Python and JavaScript applicationsnot New Relic
  • Uptime and cron heartbeat monitoring alongside error datanot New Relic
  • Publishing a public status page for a small SaaS productnot New Relic

New Relic

  • Application monitoringnot Honeybadger
  • Infrastructure monitoringnot Honeybadger
  • Error trackingnot Honeybadger
  • Performance optimizationnot Honeybadger

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Honeybadger

  • The free Developer plan is limited to one user, 5,000 errors per month, 50 MB per day of logging and one uptime monitor
  • SSO, unlimited teams and priority support require the Business plan at $80 per month
  • Error data retention is 15 days on Developer, 90 days on Team and 180 days on Business
  • Log and event retention is 7 days on the free plan and up to 30 days on Team
  • Premium integrations including Jira, PagerDuty, SMS and webhooks are excluded from the free Developer plan
  • S3 archiving of Insights events is not available on the Developer plan
  • Uptime check frequency is capped at 5 minutes on Developer and 2 minutes on Team; 1 minute checks require Business

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Pricing, plan by plan

Honeybadger

Free
  • FreeFree
    • Error tracking
    • Uptime monitoring
    • Status pages

New Relic

Free

No published plan breakdown. See the New Relic review.

Which should you pick?

Choose Honeybadger if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want uptime monitoring.
Honeybadger review

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Questions people ask

Is Honeybadger or New Relic better?
Neither clearly leads. Honeybadger starts at Free and New Relic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Honeybadger or New Relic?
Honeybadger starts at Free and New Relic at Free.
Does Honeybadger or New Relic run on more platforms?
Honeybadger runs on Web, Api. New Relic runs on Web, Api, Mobile.
Can I use Honeybadger for free?
Both have a free tier, so you can try either at no cost before committing.
What is Honeybadger best used for?
Honeybadger is most often used for exception and error tracking for ruby, elixir, php, python and javascript applications, uptime and cron heartbeat monitoring alongside error data, publishing a public status page for a small saas product. Of those, exception and error tracking for ruby, elixir, php, python and javascript applications and uptime and cron heartbeat monitoring alongside error data are not what New Relic is typically brought in for.
What can Honeybadger do that New Relic cannot?
Honeybadger covers Error tracking, Uptime monitoring, Status pages, Incident management. New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
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Related pages

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