Bugsnag vs New Relic
A comprehensive head-to-head comparison of two leading log management solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Bugsnag if you need Error tracking and prefer a free starting option. Choose New Relic if you prioritize APM and want a free tier to start. Bugsnag has a higher user rating (4.5 vs 4.3).
Bugsnag vs New Relic: At a Glance
Feature Comparison: Bugsnag vs New Relic
| Feature | Bugsnag | New Relic |
|---|---|---|
| Error tracking | ||
| Crash reporting | ||
| Release tracking | ||
| Trend analysis | ||
| API | ||
| Webhooks | ||
| REST | ||
| Web support | ||
| Api support | ||
| APM | ||
| Infrastructure Monitoring | ||
| Log Management | ||
| Browser Monitoring | ||
| Synthetic Monitoring | ||
| Mobile Monitoring | ||
| Kubernetes Monitoring | ||
| AI Ops | ||
| AWS | ||
| Azure | ||
| GCP | ||
| Kubernetes | ||
| GitHub | ||
| Terraform | ||
| PagerDuty |
Bugsnag vs New Relic: Pricing Breakdown
Bugsnag Pricing
Model: per-event
- Error tracking
- Crash reporting
- Release tracking
New Relic Pricing
Model: freemium
- 100GB free data
- 1 user
- Community support
- Unlimited data
- Alerting
- Dashboards
Pros and Cons
Bugsnag
Pros
- Highly rated by users (4.5/5)
- Free plan available to get started
- Rich feature set with 9+ capabilities
- Strong Error tracking functionality
- Strong Crash reporting functionality
Cons
- May require time to learn advanced features
New Relic
Pros
- Highly rated by users (4.3/5)
- Free plan available to get started
- Available on 3 platforms (Web, Api, Mobile)
- Rich feature set with 15+ capabilities
- Strong APM functionality
- Strong Infrastructure Monitoring functionality
Cons
- May require time to learn advanced features
Who Should Use Bugsnag vs New Relic?
Choose Bugsnag if you:
- Need Error tracking
- Want to start for free
- Work primarily on Web and Api
- Value Crash reporting
Choose New Relic if you:
- Need APM
- Want to start for free
- Work primarily on Web and Api
- Value Infrastructure Monitoring
Frequently Asked Questions: Bugsnag vs New Relic
Is Bugsnag better than New Relic?
It depends on your needs. Bugsnag has a 4.5/5 user rating while New Relic has 4.3/5. Bugsnag excels in Error tracking and Crash reporting, while New Relic stands out with APM and Infrastructure Monitoring. Consider your budget (Free vs Free), platform needs, and specific feature requirements.
Which is cheaper, Bugsnag or New Relic?
Bugsnag offers a free plan and starts at Free. New Relic offers a free plan and starts at Free. Compare the specific plan features to determine the best value for your use case.
Can I use Bugsnag and New Relic together?
While both are log management tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core log management needs.
What are the main differences between Bugsnag and New Relic?
The key differences include: pricing model (per-event vs freemium), platform support (Web, Api vs Web, Api, Mobile), and feature focus. Bugsnag emphasizes Error tracking, Crash reporting, Release tracking while New Relic focuses on APM, Infrastructure Monitoring, Log Management. User ratings differ slightly: 4.5 vs 4.3 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Bugsnag and New Relic.