Softwr

Logging · head to head

Axiom vs New Relic

Axiom logo

Axiom

Logging

Serverless Log Analytics and Observability

From
Free
Rated
-
Full reviewWebsite
New Relic logo

New Relic

Logging

Observability made simple

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Axiom no self-hosted or air-gapped deployment option for compliance-sensitive workloads; New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • They diverge on capability: Axiom covers Serverless architecture, New Relic covers APM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Axiom and New Relic actually diverge.

Attributes where Axiom and New Relic differ
AttributeAxiomNew Relic
PlatformsWeb (Chrome, Edge, Firefox, Safari), APIWeb, Api, Mobile
Founded20172008

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Axiom

  • Serverless architecture
  • Log aggregation
  • Real-time processing
  • AplLog query language
  • Cost-effective indexing
  • API
  • Webhooks
  • REST

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

What people use each for

The jobs each tool is most often brought in to do.

Axiom

  • Log monitoringnot New Relic
  • Application performancenot New Relic
  • Security analyticsnot New Relic
  • Troubleshootingnot New Relic

New Relic

  • Application monitoringnot Axiom
  • Infrastructure monitoringnot Axiom
  • Error trackingnot Axiom
  • Performance optimizationnot Axiom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Axiom

  • No self-hosted or air-gapped deployment option for compliance-sensitive workloads
  • Vendor lock-in due to APL (Axiom Processing Language) not transferring to other platforms
  • Proprietary storage format limits data portability and external analytics access
  • Complex pricing model with multiple cost dimensions (ingestion, compute, storage) makes budgeting difficult at scale
  • Limited ecosystem integration; does not integrate deeply with existing observability stacks like Grafana for metrics and Jaeger for traces

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Pricing, plan by plan

Axiom

Free
  • PersonalFree
    • 500GB/month data loading
    • 10 GB-hours query compute
    • 25GB storage
  • Axiom Cloud$25/month
    • 1TB/month data loading included
    • 100 GB-hours compute included
    • 100GB storage included

New Relic

Free

No published plan breakdown. See the New Relic review.

Which should you pick?

Choose Axiom if

  • You need serverless architecture.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want log aggregation.
Axiom review

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Questions people ask

Is Axiom or New Relic better?
Neither clearly leads. Axiom starts at Free and New Relic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Axiom or New Relic?
Axiom starts at Free and New Relic at Free.
Does Axiom or New Relic run on more platforms?
Axiom runs on Web (Chrome, Edge, Firefox, Safari), API. New Relic runs on Web, Api, Mobile.
Can I use Axiom for free?
Both have a free tier, so you can try either at no cost before committing.
What is Axiom best used for?
Axiom is most often used for log monitoring, application performance, security analytics, troubleshooting. Of those, log monitoring and application performance are not what New Relic is typically brought in for.
What can Axiom do that New Relic cannot?
Axiom covers Serverless architecture, Log aggregation, Real-time processing, AplLog query language. New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring.

Answered from the vendors’ own pages

Axiom: Does Axiom offer a free tier with no time limit?

Yes, Axiom's Personal plan is permanently free and includes 500GB of data ingest per month, 10 GB-hours of query compute, and 25GB storage with 30-day retention. No credit card is required.

Source
New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
Axiom: Can I self-host Axiom or use my own cloud infrastructure?

No, Axiom is cloud-only. There is no self-hosted option, air-gapped deployment, or Bring Your Own Cloud available. The platform is a fully managed service.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
Axiom: What is Axiom's query language and does it work with SQL?

Axiom uses APL (Axiom Processing Language), based on Kusto Query Language. It is not standard SQL, and APL skills and queries do not transfer to other platforms, creating vendor lock-in.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
Axiom: What integrations does Axiom support for alerting?

Axiom supports pre-built integrations with Slack and PagerDuty, plus custom webhooks. Alerts can be configured via threshold-based, anomaly detection, or match-based monitors.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
Axiom: How does Axiom's pricing scale with data volume?

Axiom uses consumption-based pricing with automatic volume discounts. Costs depend on data loading volume, query compute usage (measured in GB-hours), and storage. The Team plan starts at $25/month with included allowances, then overage charges apply per unit with volume-based discounts.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
Axiom: What platforms can access Axiom's web interface?

Axiom's web app supports Chrome, Edge, Firefox, and Safari. Mobile access is supported on iOS and Android, but some features like moving dashboard elements are unavailable on mobile.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
Share

Related pages

More on Axiom

More on New Relic

Keep looking

Other head to heads