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Software · head to head

Mark43 vs OnBase

Mark43 logo

Mark43

Software

Modern Public Safety Software

From
$2000/month
Rated
-
Full reviewWebsite
OnBase logo

OnBase

Software

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mark43 listed on UK G-Cloud 14 at £3,955 to £5,900 per unit for the Mark43 Integration Platform add-on, submitted directly by Mark43 UK Limited; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: Mark43 covers Computer-Aided Dispatch, OnBase covers Content Management.

Where they differ

Only the attributes on which Mark43 and OnBase actually diverge.

Attributes where Mark43 and OnBase differ
AttributeMark43OnBase
Starting price$2000/month$400/month
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20121991

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mark43

  • Computer-Aided Dispatch
  • Evidence Management
  • Analytics
  • Mobile
  • FBI CJIS
  • NCIC
  • State Systems

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic
  • Desktop support

Both cover

  • Records Management
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Mark43

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

OnBase

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mark43

  • Listed on UK G-Cloud 14 at £3,955 to £5,900 per unit for the Mark43 Integration Platform add-on, submitted directly by Mark43 UK Limited

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

Mark43

$2000/month
  • Public Safety Suite$2000/month
    • CAD
    • RMS
    • Analytics

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose Mark43 if

  • You need computer-aided dispatch.
  • You work on Web, Ios, Android.
  • You also want evidence management.
Mark43 review

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Questions people ask

Is Mark43 or OnBase better?
Neither clearly leads. Mark43 starts at $2000/month and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mark43 or OnBase?
Mark43 starts at $2000/month and OnBase at $400/month.
Does Mark43 or OnBase run on more platforms?
Mark43 runs on Web, Ios, Android. OnBase runs on Web, Mobile.
What is Mark43 best used for?
Mark43 is most often used for citizen services, records management, public safety, civic engagement.
What can Mark43 do that OnBase cannot?
Mark43 covers Computer-Aided Dispatch, Evidence Management, Analytics, Mobile. OnBase covers Content Management, Workflow Automation, Case Management, Intelligent Capture. Both handle Records Management, Web support, Ios support, Android support.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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Related pages

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