Software · head to head
Axon Records vs OnBase
The short version
- Each has a real cost: Axon Records pricing is not published and is arranged per agency; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
- They diverge on capability: Axon Records covers Digital Evidence, OnBase covers Content Management.
Where they differ
Only the attributes on which Axon Records and OnBase actually diverge.
| Attribute | Axon Records | OnBase |
|---|---|---|
| Starting price | $1500/month | $400/month |
| Platforms | Web, Ios, Android | Web, Mobile |
| Founded | 1993 | 1991 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Axon Records
- Digital Evidence
- Body Camera Integration
- Automated Redaction
- Evidence.com
- CAD Systems
- Court Systems
Only in OnBase
- Content Management
- Workflow Automation
- Intelligent Capture
- Microsoft 365
- Salesforce
- Epic
- Desktop support
Both cover
- Records Management
- Case Management
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Axon Records
- Police records management and incident reportingnot OnBase
- AI-assisted report drafting from body camera footagenot OnBase
- Linking evidence to case recordsnot OnBase
- Working alongside an existing CAD systemnot OnBase
OnBase
- Citizen Servicesnot Axon Records
- Records Managementnot Axon Records
- Public Safetynot Axon Records
- Civic Engagementnot Axon Records
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Axon Records
- Pricing is not published and is arranged per agency
- Most valuable alongside Axon Evidence, so it draws an agency further into one vendor's ecosystem
- Sold only to law enforcement, so it is not a general records system
OnBase
- Pricing starts at 2,000 USD per month, making it expensive for small agencies
- Complex implementation and configuration required for government-specific workflows
- Requires significant IT resources for deployment and ongoing management
Pricing, plan by plan
Axon Records
$1500/month- Records & Evidence$1500/month
- RMS
- Evidence.com
- Workflows
OnBase
$400/month- Government$400/month
- Content Management
- Process Automation
- Case Management
Which should you pick?
Choose Axon Records if
- You need digital evidence.
- You work on Web, Ios, Android.
- You also want body camera integration.
Choose OnBase if
- You need content management.
- You work on Web, Mobile.
- You also want workflow automation.
Questions people ask
- Is Axon Records or OnBase better?
- Neither clearly leads. Axon Records starts at $1500/month and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Axon Records or OnBase?
- Axon Records starts at $1500/month and OnBase at $400/month.
- Does Axon Records or OnBase run on more platforms?
- Axon Records runs on Web, Ios, Android. OnBase runs on Web, Mobile.
- What is Axon Records best used for?
- Axon Records is most often used for police records management and incident reporting, ai-assisted report drafting from body camera footage, linking evidence to case records, working alongside an existing cad system. Of those, police records management and incident reporting and ai-assisted report drafting from body camera footage are not what OnBase is typically brought in for.
- What can Axon Records do that OnBase cannot?
- Axon Records covers Digital Evidence, Body Camera Integration, Automated Redaction, Evidence.com. OnBase covers Content Management, Workflow Automation, Intelligent Capture, Microsoft 365. Both handle Records Management, Case Management, Web support, Ios support.
Answered from the vendors’ own pages
OnBase: What is OnBase used for in government?
OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.
SourceOnBase: Does OnBase support mobile access?
Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.
SourceOnBase: What document management capabilities does OnBase provide?
OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.
SourceOnBase: Can OnBase workflows be customized?
Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.
SourceRelated pages
More on Axon Records
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