Softwr

Software · head to head

Axon Records vs OnBase

Axon Records logo

Axon Records

Software

Digital Evidence and Records Management

From
$1500/month
Rated
-
OnBase logo

OnBase

Software

Enterprise Information Platform

From
$400/month
Rated
-

The short version

  • Each has a real cost: Axon Records pricing is not published and is arranged per agency; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: Axon Records covers Digital Evidence, OnBase covers Content Management.

Where they differ

Only the attributes on which Axon Records and OnBase actually diverge.

Attributes where Axon Records and OnBase differ
AttributeAxon RecordsOnBase
Starting price$1500/month$400/month
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded19931991

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Axon Records

  • Digital Evidence
  • Body Camera Integration
  • Automated Redaction
  • Evidence.com
  • CAD Systems
  • Court Systems

Only in OnBase

  • Content Management
  • Workflow Automation
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic
  • Desktop support

Both cover

  • Records Management
  • Case Management
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Axon Records

  • Police records management and incident reportingnot OnBase
  • AI-assisted report drafting from body camera footagenot OnBase
  • Linking evidence to case recordsnot OnBase
  • Working alongside an existing CAD systemnot OnBase

OnBase

  • Citizen Servicesnot Axon Records
  • Records Managementnot Axon Records
  • Public Safetynot Axon Records
  • Civic Engagementnot Axon Records

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Axon Records

  • Pricing is not published and is arranged per agency
  • Most valuable alongside Axon Evidence, so it draws an agency further into one vendor's ecosystem
  • Sold only to law enforcement, so it is not a general records system

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

Axon Records

$1500/month
  • Records & Evidence$1500/month
    • RMS
    • Evidence.com
    • Workflows

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose Axon Records if

  • You need digital evidence.
  • You work on Web, Ios, Android.
  • You also want body camera integration.

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.

Questions people ask

Is Axon Records or OnBase better?
Neither clearly leads. Axon Records starts at $1500/month and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Axon Records or OnBase?
Axon Records starts at $1500/month and OnBase at $400/month.
Does Axon Records or OnBase run on more platforms?
Axon Records runs on Web, Ios, Android. OnBase runs on Web, Mobile.
What is Axon Records best used for?
Axon Records is most often used for police records management and incident reporting, ai-assisted report drafting from body camera footage, linking evidence to case records, working alongside an existing cad system. Of those, police records management and incident reporting and ai-assisted report drafting from body camera footage are not what OnBase is typically brought in for.
What can Axon Records do that OnBase cannot?
Axon Records covers Digital Evidence, Body Camera Integration, Automated Redaction, Evidence.com. OnBase covers Content Management, Workflow Automation, Intelligent Capture, Microsoft 365. Both handle Records Management, Case Management, Web support, Ios support.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source

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