Softwr

Government & Public Sector · head to head

Citizen vs Mark43

Citizen logo

Citizen

Government & Public Sector

Real-time Safety Alerts

From
Free
Rated
-
Full reviewWebsite
Mark43 logo

Mark43

Government & Public Sector

Modern Public Safety Software

From
$2000/month
Rated
-
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen the App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.; Mark43 listed on UK G-Cloud 14 at £3,955 to £5,900 per unit for the Mark43 Integration Platform add-on, submitted directly by Mark43 UK Limited
  • They diverge on capability: Citizen covers Real-time Alerts, Mark43 covers Computer-Aided Dispatch.

Where they differ

Only the attributes on which Citizen and Mark43 actually diverge.

Attributes where Citizen and Mark43 differ
AttributeCitizenMark43
Starting priceFree$2000/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsIos, AndroidWeb, Ios, Android
Founded20162012

Identical on both: user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Mark43

  • Computer-Aided Dispatch
  • Records Management
  • Evidence Management
  • Analytics
  • Mobile
  • FBI CJIS
  • NCIC
  • State Systems

Both cover

  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Mark43

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • The App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.

Mark43

  • Listed on UK G-Cloud 14 at £3,955 to £5,900 per unit for the Mark43 Integration Platform add-on, submitted directly by Mark43 UK Limited

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Mark43

$2000/month
  • Public Safety Suite$2000/month
    • CAD
    • RMS
    • Analytics

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose Mark43 if

  • You need computer-aided dispatch.
  • You work on Web, Ios, Android.
  • You also want records management.
Mark43 review

Questions people ask

Is Citizen or Mark43 better?
Neither clearly leads. Citizen starts at Free and Mark43 at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Mark43?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and $2000/month for Mark43.
Does Citizen or Mark43 run on more platforms?
Citizen runs on Ios, Android. Mark43 runs on Web, Ios, Android.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. Mark43 starts at $2000/month.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement.
What can Citizen do that Mark43 cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Mark43 covers Computer-Aided Dispatch, Records Management, Evidence Management, Analytics. Both handle Ios support, Android support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Citizen

More on Mark43

Keep looking

Other head to heads