Softwr

Government & Public Sector · head to head

Laserfiche vs Mark43

Laserfiche logo

Laserfiche

Government & Public Sector

Intelligent Content Management

From
$50/month
Rated
-
Full reviewWebsite
Mark43 logo

Mark43

Government & Public Sector

Modern Public Safety Software

From
$2000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management; Mark43 listed on UK G-Cloud 14 at £3,955 to £5,900 per unit for the Mark43 Integration Platform add-on, submitted directly by Mark43 UK Limited
  • They diverge on capability: Laserfiche covers Document Capture, Mark43 covers Computer-Aided Dispatch.

Where they differ

Only the attributes on which Laserfiche and Mark43 actually diverge.

Attributes where Laserfiche and Mark43 differ
AttributeLaserficheMark43
Starting price$50/month$2000/month
PlatformsWeb, Mobile, Windows, macOS, LinuxWeb, Ios, Android
Founded19762012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce
  • Desktop support

Only in Mark43

  • Computer-Aided Dispatch
  • Evidence Management
  • Analytics
  • Mobile
  • FBI CJIS
  • NCIC
  • State Systems

Both cover

  • Records Management
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Laserfiche

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Mark43

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

Mark43

  • Listed on UK G-Cloud 14 at £3,955 to £5,900 per unit for the Mark43 Integration Platform add-on, submitted directly by Mark43 UK Limited

Pricing, plan by plan

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

Mark43

$2000/month
  • Public Safety Suite$2000/month
    • CAD
    • RMS
    • Analytics

Which should you pick?

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Choose Mark43 if

  • You need computer-aided dispatch.
  • You work on Web, Ios, Android.
  • You also want evidence management.
Mark43 review

Questions people ask

Is Laserfiche or Mark43 better?
Neither clearly leads. Laserfiche starts at $50/month and Mark43 at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Laserfiche or Mark43?
Laserfiche starts at $50/month and Mark43 at $2000/month.
Does Laserfiche or Mark43 run on more platforms?
Laserfiche runs on Web, Mobile, Windows, macOS, Linux. Mark43 runs on Web, Ios, Android.
What is Laserfiche best used for?
Laserfiche is most often used for citizen services, records management, public safety, civic engagement.
What can Laserfiche do that Mark43 cannot?
Laserfiche covers Document Capture, Workflow Automation, Electronic Forms, Process Automation. Mark43 covers Computer-Aided Dispatch, Evidence Management, Analytics, Mobile. Both handle Records Management, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
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Related pages

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