Government · head to head
Laserfiche vs Mark43
The short version
- Each has a real cost: Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management; Mark43 no published pricing on homepage; sales contact required for all cost details
- They diverge on capability: Laserfiche covers Document Capture, Mark43 covers Computer-Aided Dispatch.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Laserfiche and Mark43 actually diverge.
| Attribute | Laserfiche | Mark43 |
|---|---|---|
| Starting price | $50/month | $2000/month |
| Platforms | Web, Mobile, Windows, macOS, Linux | Web, Ios, Android |
| Founded | 1976 | 2012 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Laserfiche
- Document Capture
- Workflow Automation
- Electronic Forms
- Process Automation
- Microsoft Office
- SharePoint
- Salesforce
- Desktop support
Only in Mark43
- Computer-Aided Dispatch
- Evidence Management
- Analytics
- Mobile
- FBI CJIS
- NCIC
- State Systems
Both cover
- Records Management
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Laserfiche
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Mark43
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Laserfiche
- Self-hosted deployment requires dedicated IT resources and infrastructure management
- Complex implementation often requires significant upfront customization
- High total cost of ownership for on-premises deployments due to infrastructure needs
Mark43
- No published pricing on homepage; sales contact required for all cost details
- Only reference to pricing is 'early bird pricing' for 2027 conference registration
- No transparent pricing structure visible for public evaluation
Pricing, plan by plan
Laserfiche
$50/month- Cloud$50/month
- Document Management
- Workflow Automation
- Records Management
Mark43
$2000/month- Public Safety Suite$2000/month
- CAD
- RMS
- Analytics
Which should you pick?
Choose Laserfiche if
- You need document capture.
- You work on Web, Mobile, Windows, macOS, Linux.
- You also want workflow automation.
Choose Mark43 if
- You need computer-aided dispatch.
- You work on Web, Ios, Android.
- You also want evidence management.
Questions people ask
- Is Laserfiche or Mark43 better?
- Neither clearly leads. Laserfiche starts at $50/month and Mark43 at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Laserfiche or Mark43?
- Laserfiche starts at $50/month and Mark43 at $2000/month.
- Does Laserfiche or Mark43 run on more platforms?
- Laserfiche runs on Web, Mobile, Windows, macOS, Linux. Mark43 runs on Web, Ios, Android.
- What is Laserfiche best used for?
- Laserfiche is most often used for citizen services, records management, public safety, civic engagement.
- What can Laserfiche do that Mark43 cannot?
- Laserfiche covers Document Capture, Workflow Automation, Electronic Forms, Process Automation. Mark43 covers Computer-Aided Dispatch, Evidence Management, Analytics, Mobile. Both handle Records Management, Web support, Ios support, Android support.
Answered from the vendors’ own pages
Laserfiche: Does Laserfiche offer both cloud and self-hosted options?
Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.
SourceMark43: Does Mark43 publish pricing online?
No, Mark43 pricing is not published on the public website. The only pricing reference is early bird conference registration. Prospective customers must contact Mark43 through 'Book A Demo' or 'Let's Connect' for pricing consultation.
SourceLaserfiche: What does Laserfiche capture from documents?
Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.
SourceMark43: What payment methods or financing options does Mark43 offer?
No information about payment methods or financing options is disclosed on the public homepage. Pricing and payment details are handled through direct sales consultations.
SourceLaserfiche: Can Laserfiche track document workflows automatically?
Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.
SourceMark43: Are there volume discounts or specialized pricing for different agency sizes?
Mark43 website does not disclose any volume pricing, per-user costs, or specialized rates for agencies of different sizes. All pricing inquiries require direct contact with sales team.
SourceRelated pages
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