Softwr

Government · head to head

eCode360 vs OnBase

eCode360 logo

eCode360

Government

Digital Municipal Codes

From
$175/month
Rated
-
Full reviewWebsite
OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: eCode360 covers Online Code Publishing, OnBase covers Content Management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which eCode360 and OnBase actually diverge.

Attributes where eCode360 and OnBase differ
AttributeeCode360OnBase
Starting price$175/month$400/month
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded19601991

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eCode360

  • Online Code Publishing
  • Zoning Map Integration
  • Advanced Search
  • Code Comparison
  • Mobile Responsive
  • ArcGIS
  • Zoning Software
  • Document Systems

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

eCode360

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

OnBase

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eCode360

  • eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
  • ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

eCode360

$175/month
  • eCode360$175/month
    • Online Codes
    • Zoning Integration
    • Mobile Access

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose eCode360 if

  • You need online code publishing.
  • You work on Web, Ios, Android.
  • You also want zoning map integration.
eCode360 review

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Questions people ask

Is eCode360 or OnBase better?
Neither clearly leads. eCode360 starts at $175/month and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eCode360 or OnBase?
eCode360 starts at $175/month and OnBase at $400/month.
Does eCode360 or OnBase run on more platforms?
eCode360 runs on Web, Ios, Android. OnBase runs on Web, Mobile.
What is eCode360 best used for?
eCode360 is most often used for citizen services, records management, public safety, civic engagement.
What can eCode360 do that OnBase cannot?
eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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