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Government · head to head

Mark43 vs NextRequest

Mark43 logo

Mark43

Government

Modern Public Safety Software

From
$2000/month
Rated
-
Full reviewWebsite
NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mark43 no published pricing on homepage; sales contact required for all cost details; NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • They diverge on capability: Mark43 covers Computer-Aided Dispatch, NextRequest covers Request Intake.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mark43 and NextRequest actually diverge.

Attributes where Mark43 and NextRequest differ
AttributeMark43NextRequest
Starting price$2000/month$300/month
PlatformsWeb, Ios, AndroidWeb
Founded20122015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mark43

  • Computer-Aided Dispatch
  • Records Management
  • Evidence Management
  • Analytics
  • Mobile
  • FBI CJIS
  • NCIC
  • State Systems

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Mark43

  • Citizen Servicesnot NextRequest
  • Records Managementnot NextRequest
  • Public Safetynot NextRequest
  • Civic Engagementnot NextRequest

NextRequest

  • Receiving and routing public records and FOIA requestsnot Mark43
  • Tracking request status and statutory deadlines centrallynot Mark43
  • Redacting documents before release with RapidReviewnot Mark43
  • Invoicing and collecting payment for records requestsnot Mark43
  • Publishing a public-facing request portal for residentsnot Mark43

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mark43

  • No published pricing on homepage; sales contact required for all cost details
  • Only reference to pricing is 'early bird pricing' for 2027 conference registration
  • No transparent pricing structure visible for public evaluation

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Pricing, plan by plan

Mark43

$2000/month
  • Public Safety Suite$2000/month
    • CAD
    • RMS
    • Analytics

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Which should you pick?

Choose Mark43 if

  • You need computer-aided dispatch.
  • You work on Web, Ios, Android.
  • You also want records management.
Mark43 review

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Questions people ask

Is Mark43 or NextRequest better?
Neither clearly leads. Mark43 starts at $2000/month and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mark43 or NextRequest?
Mark43 starts at $2000/month and NextRequest at $300/month.
Does Mark43 or NextRequest run on more platforms?
Mark43 runs on Web, Ios, Android. NextRequest runs on Web.
What is Mark43 best used for?
Mark43 is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what NextRequest is typically brought in for.
What can Mark43 do that NextRequest cannot?
Mark43 covers Computer-Aided Dispatch, Records Management, Evidence Management, Analytics. NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Both handle Web support.

Answered from the vendors’ own pages

Mark43: Does Mark43 publish pricing online?

No, Mark43 pricing is not published on the public website. The only pricing reference is early bird conference registration. Prospective customers must contact Mark43 through 'Book A Demo' or 'Let's Connect' for pricing consultation.

Source
NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Mark43: What payment methods or financing options does Mark43 offer?

No information about payment methods or financing options is disclosed on the public homepage. Pricing and payment details are handled through direct sales consultations.

Source
Mark43: Are there volume discounts or specialized pricing for different agency sizes?

Mark43 website does not disclose any volume pricing, per-user costs, or specialized rates for agencies of different sizes. All pricing inquiries require direct contact with sales team.

Source
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