Softwr

Government · head to head

OnBase vs Vigilant Solutions

OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: OnBase covers Content Management, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OnBase and Vigilant Solutions actually diverge.

Attributes where OnBase and Vigilant Solutions differ
AttributeOnBaseVigilant Solutions
Starting price$400/month$1000/month
PlatformsWeb, MobileWeb, Desktop, Mobile
Founded19911928

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

Both cover

  • Web support
  • Desktop support

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Vigilant Solutions

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is OnBase or Vigilant Solutions better?
Neither clearly leads. OnBase starts at $400/month and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or Vigilant Solutions?
OnBase starts at $400/month and Vigilant Solutions at $1000/month.
Does OnBase or Vigilant Solutions run on more platforms?
OnBase runs on Web, Mobile. Vigilant Solutions runs on Web, Desktop, Mobile.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement.
What can OnBase do that Vigilant Solutions cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics. Both handle Web support, Desktop support.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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