Software · head to head
Mailchimp vs Shopkeep
The short version
- Only Mailchimp has a free tier, so it costs nothing to try first.
- Each has a real cost: Mailchimp the free plan allows 250 contacts and 500 sends a month, with a 250 daily cap; Shopkeep unreliable inventory control across multiple locations
- They diverge on capability: Mailchimp covers Email campaigns, Shopkeep covers Point of sale.
Where they differ
Only the attributes on which Mailchimp and Shopkeep actually diverge.
Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Mailchimp
- Email campaigns
- Marketing automation
- Landing pages
- Forms & popups
- Audience management
- Content studio
- Analytics
- Social media
Only in Shopkeep
- Point of sale
- Payment processing
- Inventory management
- Customer profiles
- Sales analytics
- Employee management
- Mobile POS
- Reporting
What people use each for
The jobs each tool is most often brought in to do.
Mailchimp
- Email newslettersnot Shopkeep
- E-commerce marketingnot Shopkeep
- Lead generationnot Shopkeep
- Customer engagementnot Shopkeep
- Marketing automationnot Shopkeep
Shopkeep
No use cases recorded yet. See the Shopkeep review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Mailchimp
- The free plan allows 250 contacts and 500 sends a month, with a 250 daily cap
- Price is driven by contact count, so the list growing raises the bill regardless of how much you send
- Send allowances are a multiple of contacts, 10x on Essentials and 12x on Standard, so a large list with heavy sending forces a tier change
- Essentials allows 3 seats and Standard 5; unlimited seats need Premium at $350 a month
- The headline $13 and $20 prices are for 500 contacts, not a flat rate
Shopkeep
- Unreliable inventory control across multiple locations
- Cloud-dependent with no offline transaction processing capability
- Dropped Bluetooth connections cause lost sales and payment processing failures
Pricing, plan by plan
Mailchimp
Free- FreeFree
- 250 contacts
- 500 sends per month
- Basic email campaigns
- Essentials$13/month
- 500+ contacts
- Email campaigns
- Basic automation
- Standard$20/month
- Advanced automation
- Segmentation
- Landing pages
Shopkeep
$49/monthNo published plan breakdown. See the Shopkeep review.
Which should you pick?
Choose Mailchimp if
- You need email campaigns.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want marketing automation.
Choose Shopkeep if
- You need point of sale.
- You work on iPad, Web.
- You also want payment processing.
Questions people ask
- Is Mailchimp or Shopkeep better?
- Neither clearly leads. Mailchimp starts at Free and Shopkeep at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Mailchimp or Shopkeep?
- Mailchimp has a free tier; the other does not. Paid plans start at Free for Mailchimp and $49/month for Shopkeep.
- Does Mailchimp or Shopkeep run on more platforms?
- Mailchimp runs on Web, iOS, Android. Shopkeep runs on iPad, Web.
- Can I use Mailchimp for free?
- Yes. Mailchimp has a free tier, so you can try it without paying. Shopkeep starts at $49/month.
- What is Mailchimp best used for?
- Mailchimp is most often used for email newsletters, e-commerce marketing, lead generation, customer engagement. Of those, email newsletters and e-commerce marketing are not what Shopkeep is typically brought in for.
- What can Mailchimp do that Shopkeep cannot?
- Mailchimp covers Email campaigns, Marketing automation, Landing pages, Forms & popups. Shopkeep covers Point of sale, Payment processing, Inventory management, Customer profiles.
Answered from the vendors’ own pages
Mailchimp: Does Mailchimp offer a free plan?
Yes, Mailchimp's free plan supports up to 250 contacts and 500 sends per month with a 250-per-day cap.
SourceShopkeep: How much does Shopkeep cost?
Shopkeep by Lightspeed pricing varies by plan. Customers must request quotes for current pricing, which has shifted since the Lightspeed acquisition.
SourceMailchimp: What email features does Mailchimp include?
Mailchimp provides email campaign builder, automation sequences, segmentation, contact management, and A/B testing for email marketing.
SourceShopkeep: What hardware does Shopkeep require?
Shopkeep operates on iPad tablets, cloud-based systems, and traditional cash register setups, requiring third-party hardware integration.
SourceMailchimp: Can Mailchimp integrate with e-commerce platforms?
Yes, Mailchimp integrates with Shopify, WooCommerce, Squarespace, and other e-commerce platforms for customer sync and abandoned cart automation.
SourceRelated pages
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