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Shopkeep

Cloud-based POS for small businesses

As of 30 August 2026, Shopkeep starts at $89/month. ShopKeep is a cloud-based point of sale system designed specifically for small retail and service businesses. Softwr lists it under E-Commerce. Shopkeep is made by ShopKeep (Lightspeed subsidiary), launched in 2008, available on iOS, Web.

Overview

What Shopkeep does

ShopKeep is a cloud-based point of sale system designed specifically for small retail and service businesses. It provides essential POS features including payment processing, inventory tracking, and customer management on tablets and desktops.

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Shopkeep.

  • All plans require 24/7 phone and chat support; no tiered support options
  • Prices vary by business type and industry with additional service fees possible
  • Extra locations and registers incur additional charges beyond base plan cost

Cross-shopped

What people choose instead of Shopkeep

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Shopkeep costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Basic

$89 /mo

  • Retail POS platform
  • 1 register included
  • Integrated Payments 1.5%
  • Inventory Management
  • NuORDER Catalog access

Core

$149 /mo

  • All Basic features
  • Advanced management tools
  • Business growth support

Plus

$289 /mo

  • All Core features
  • Advanced customization
  • Established retail operations support

Capabilities

Features

  • Point of sale

  • Payment processing

  • Inventory management

  • Customer profiles

  • Sales analytics

  • Employee management

  • Mobile POS

  • Reporting

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What is included in the Lightspeed Retail Basic plan at $89 per month?

The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.

Source
How much can I save by paying annually instead of monthly?

Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.

Source
What additional costs should I budget beyond the monthly subscription?

Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.

Source

Behind it

Who makes Shopkeep

Company
ShopKeep (Lightspeed subsidiary)
Based in
Philadelphia, PA
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Softwr does not host reviews and shows no star rating for Shopkeep, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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