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SAP Commerce Cloud vs Shopkeep

SAP Commerce Cloud logo

SAP Commerce Cloud

Software

Enterprise commerce platform by SAP

From
$75000/year
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

Software

Cloud-based POS for small businesses

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SAP Commerce Cloud requires significant implementation and integration effort; Shopkeep unreliable inventory control across multiple locations
  • They diverge on capability: SAP Commerce Cloud covers B2B and B2C commerce, Shopkeep covers Point of sale.

Where they differ

Only the attributes on which SAP Commerce Cloud and Shopkeep actually diverge.

Attributes where SAP Commerce Cloud and Shopkeep differ
AttributeSAP Commerce CloudShopkeep
Starting price$75000/year$49/month
Pricing modelsubscriptionUnknown
PlatformsWeb, CloudiPad, Web
Founded19972008

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SAP Commerce Cloud

  • B2B and B2C commerce
  • Multi-channel selling
  • Product management
  • Order management
  • Inventory optimization
  • Customer analytics
  • Personalization engine
  • API-first architecture

Only in Shopkeep

  • Point of sale
  • Payment processing
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SAP Commerce Cloud

  • Requires significant implementation and integration effort
  • Higher entry cost compared to SaaS alternatives
  • Implementation timeframe extends several months to years

Shopkeep

  • Unreliable inventory control across multiple locations
  • Cloud-dependent with no offline transaction processing capability
  • Dropped Bluetooth connections cause lost sales and payment processing failures

Pricing, plan by plan

SAP Commerce Cloud

$75000/year
  • Standard$75000/year
    • B2C ecommerce
    • Multi-channel
    • Inventory management
  • Premium$300000/year
    • All Standard features
    • B2B capabilities
    • Advanced analytics

Shopkeep

$49/month

No published plan breakdown. See the Shopkeep review.

Which should you pick?

Choose SAP Commerce Cloud if

  • You need b2b and b2c commerce.
  • You work on Web, Cloud.
  • You also want multi-channel selling.
SAP Commerce Cloud review

Choose Shopkeep if

  • You need point of sale.
  • You work on iPad, Web.
  • You also want payment processing.
Shopkeep review

Questions people ask

Is SAP Commerce Cloud or Shopkeep better?
Neither clearly leads. SAP Commerce Cloud starts at $75000/year and Shopkeep at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SAP Commerce Cloud or Shopkeep?
SAP Commerce Cloud starts at $75000/year and Shopkeep at $49/month.
Does SAP Commerce Cloud or Shopkeep run on more platforms?
SAP Commerce Cloud runs on Web, Cloud. Shopkeep runs on iPad, Web.
What can SAP Commerce Cloud do that Shopkeep cannot?
SAP Commerce Cloud covers B2B and B2C commerce, Multi-channel selling, Product management, Order management. Shopkeep covers Point of sale, Payment processing, Inventory management, Customer profiles.

Answered from the vendors’ own pages

SAP Commerce Cloud: Does SAP Commerce Cloud include hosting?

Yes. SAP Commerce Cloud includes managed hosting on Microsoft Azure as part of the platform service, providing a production environment and staging environment.

Source
Shopkeep: How much does Shopkeep cost?

Shopkeep by Lightspeed pricing varies by plan. Customers must request quotes for current pricing, which has shifted since the Lightspeed acquisition.

Source
SAP Commerce Cloud: What integrations does SAP Commerce Cloud support?

SAP Commerce Cloud provides foundation integration options including ImpEx, Data Hub adapter, context-driven services integrations, and Integration APIs. It also integrates with SAP S/4HANA, other SAP CX solutions, and third-party systems through SAP Integration Suite.

Source
Shopkeep: What hardware does Shopkeep require?

Shopkeep operates on iPad tablets, cloud-based systems, and traditional cash register setups, requiring third-party hardware integration.

Source
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Related pages

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