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E-Commerce · head to head

SAP Commerce Cloud vs Shopkeep

SAP Commerce Cloud logo

SAP Commerce Cloud

E-Commerce

Enterprise commerce platform by SAP

From
$75000/year
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

E-Commerce

Cloud-based POS for small businesses

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SAP Commerce Cloud requires significant implementation and integration effort; Shopkeep all plans require 24/7 phone and chat support; no tiered support options
  • They diverge on capability: SAP Commerce Cloud covers B2B and B2C commerce, Shopkeep covers Point of sale.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SAP Commerce Cloud and Shopkeep actually diverge.

Attributes where SAP Commerce Cloud and Shopkeep differ
AttributeSAP Commerce CloudShopkeep
Starting price$75000/year$89/month
PlatformsWeb, CloudiPad, Web
Founded19972008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SAP Commerce Cloud

  • B2B and B2C commerce
  • Multi-channel selling
  • Product management
  • Order management
  • Inventory optimization
  • Customer analytics
  • Personalization engine
  • API-first architecture

Only in Shopkeep

  • Point of sale
  • Payment processing
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SAP Commerce Cloud

  • Requires significant implementation and integration effort
  • Higher entry cost compared to SaaS alternatives
  • Implementation timeframe extends several months to years

Shopkeep

  • All plans require 24/7 phone and chat support; no tiered support options
  • Prices vary by business type and industry with additional service fees possible
  • Extra locations and registers incur additional charges beyond base plan cost

Pricing, plan by plan

SAP Commerce Cloud

$75000/year
  • Standard$75000/year
    • B2C ecommerce
    • Multi-channel
    • Inventory management
  • Premium$300000/year
    • All Standard features
    • B2B capabilities
    • Advanced analytics

Shopkeep

$89/month
  • Basic$89/month
    • Retail POS platform
    • 1 register included
    • Integrated Payments 1.5%
  • Core$149/month
    • All Basic features
    • Advanced management tools
    • Business growth support
  • Plus$289/month
    • All Core features
    • Advanced customization
    • Established retail operations support

Which should you pick?

Choose SAP Commerce Cloud if

  • You need b2b and b2c commerce.
  • You work on Web, Cloud.
  • You also want multi-channel selling.
SAP Commerce Cloud review

Choose Shopkeep if

  • You need point of sale.
  • You work on iPad, Web.
  • You also want payment processing.
Shopkeep review

Questions people ask

Is SAP Commerce Cloud or Shopkeep better?
Neither clearly leads. SAP Commerce Cloud starts at $75000/year and Shopkeep at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SAP Commerce Cloud or Shopkeep?
SAP Commerce Cloud starts at $75000/year and Shopkeep at $89/month.
Does SAP Commerce Cloud or Shopkeep run on more platforms?
SAP Commerce Cloud runs on Web, Cloud. Shopkeep runs on iPad, Web.
What can SAP Commerce Cloud do that Shopkeep cannot?
SAP Commerce Cloud covers B2B and B2C commerce, Multi-channel selling, Product management, Order management. Shopkeep covers Point of sale, Payment processing, Inventory management, Customer profiles.

Answered from the vendors’ own pages

SAP Commerce Cloud: Does SAP Commerce Cloud include hosting?

Yes. SAP Commerce Cloud includes managed hosting on Microsoft Azure as part of the platform service, providing a production environment and staging environment.

Source
Shopkeep: What is included in the Lightspeed Retail Basic plan at $89 per month?

The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.

Source
SAP Commerce Cloud: What integrations does SAP Commerce Cloud support?

SAP Commerce Cloud provides foundation integration options including ImpEx, Data Hub adapter, context-driven services integrations, and Integration APIs. It also integrates with SAP S/4HANA, other SAP CX solutions, and third-party systems through SAP Integration Suite.

Source
Shopkeep: How much can I save by paying annually instead of monthly?

Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.

Source
Shopkeep: What additional costs should I budget beyond the monthly subscription?

Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.

Source
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