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E-Commerce · head to head

Retail Pro vs Shopkeep

Retail Pro logo

Retail Pro

E-Commerce

Comprehensive retail management software

From
On request
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

E-Commerce

Cloud-based POS for small businesses

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Retail Pro pricing details not disclosed; requires sales consultation; Shopkeep all plans require 24/7 phone and chat support; no tiered support options
  • They diverge on capability: Retail Pro covers Customer database, Shopkeep covers Payment processing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Retail Pro and Shopkeep actually diverge.

Attributes where Retail Pro and Shopkeep differ
AttributeRetail ProShopkeep
Starting priceOn request$89/month
Pricing modelUnknownsubscription
PlatformsiOS, Android, WindowsiPad, Web
Founded19882008

Identical on both: free tier (No), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Retail Pro

  • Customer database
  • Promotion management
  • Multi-store support
  • Reporting tools

Only in Shopkeep

  • Payment processing
  • Customer profiles
  • Mobile POS
  • Reporting

Both cover

  • Point of sale
  • Inventory management
  • Employee management
  • Sales analytics

What people use each for

The jobs each tool is most often brought in to do.

Retail Pro

  • Multi-location retail POS operations (1 to 250+ stores)not Shopkeep
  • Inventory management with serialized product trackingnot Shopkeep
  • Customer loyalty programs via AppCard integrationnot Shopkeep

Shopkeep

No use cases recorded yet. See the Shopkeep review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Retail Pro

  • Pricing details not disclosed; requires sales consultation
  • No published technical requirements or system specifications
  • International deployment requires fiscal/tax compliance consultation per region

Shopkeep

  • All plans require 24/7 phone and chat support; no tiered support options
  • Prices vary by business type and industry with additional service fees possible
  • Extra locations and registers incur additional charges beyond base plan cost

Pricing, plan by plan

Retail Pro

On request

No published plan breakdown. See the Retail Pro review.

Shopkeep

$89/month
  • Basic$89/month
    • Retail POS platform
    • 1 register included
    • Integrated Payments 1.5%
  • Core$149/month
    • All Basic features
    • Advanced management tools
    • Business growth support
  • Plus$289/month
    • All Core features
    • Advanced customization
    • Established retail operations support

Which should you pick?

Choose Retail Pro if

  • You need customer database.
  • You work on iOS, Android, Windows.
  • You also want promotion management.
Retail Pro review

Choose Shopkeep if

  • You need payment processing.
  • You work on iPad, Web.
  • You also want customer profiles.
Shopkeep review

Questions people ask

Is Retail Pro or Shopkeep better?
Neither clearly leads. Retail Pro starts at On request and Shopkeep at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Retail Pro or Shopkeep?
Retail Pro starts at On request and Shopkeep at $89/month.
Does Retail Pro or Shopkeep run on more platforms?
Retail Pro runs on iOS, Android, Windows. Shopkeep runs on iPad, Web.
What is Retail Pro best used for?
Retail Pro is most often used for multi-location retail pos operations (1 to 250+ stores), inventory management with serialized product tracking, customer loyalty programs via appcard integration. Of those, multi-location retail pos operations (1 to 250+ stores) and inventory management with serialized product tracking are not what Shopkeep is typically brought in for.
What can Retail Pro do that Shopkeep cannot?
Retail Pro covers Customer database, Promotion management, Multi-store support, Reporting tools. Shopkeep covers Payment processing, Customer profiles, Mobile POS, Reporting. Both handle Point of sale, Inventory management, Employee management, Sales analytics.

Answered from the vendors’ own pages

Retail Pro: How much does Retail Pro cost?

Retail Pro does not publish specific pricing on its website. The company describes a 'Pay As You Grow' model but directs interested retailers to request a consultation or brochure to obtain actual pricing quotes customized to their business needs.

Source
Shopkeep: What is included in the Lightspeed Retail Basic plan at $89 per month?

The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.

Source
Shopkeep: How much can I save by paying annually instead of monthly?

Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.

Source
Shopkeep: What additional costs should I budget beyond the monthly subscription?

Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.

Source
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