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Software · head to head

Retail Pro vs Shopkeep

Retail Pro logo

Retail Pro

Software

Comprehensive retail management software

From
On request
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

Software

Cloud-based POS for small businesses

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Retail Pro pricing details not disclosed; requires sales consultation; Shopkeep unreliable inventory control across multiple locations
  • They diverge on capability: Retail Pro covers Customer database, Shopkeep covers Payment processing.

Where they differ

Only the attributes on which Retail Pro and Shopkeep actually diverge.

Attributes where Retail Pro and Shopkeep differ
AttributeRetail ProShopkeep
Starting priceOn request$49/month
PlatformsiOS, Android, WindowsiPad, Web
Founded19882008

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Retail Pro

  • Customer database
  • Promotion management
  • Multi-store support
  • Reporting tools

Only in Shopkeep

  • Payment processing
  • Customer profiles
  • Mobile POS
  • Reporting

Both cover

  • Point of sale
  • Inventory management
  • Employee management
  • Sales analytics

What people use each for

The jobs each tool is most often brought in to do.

Retail Pro

  • Multi-location retail POS operations (1 to 250+ stores)not Shopkeep
  • Inventory management with serialized product trackingnot Shopkeep
  • Customer loyalty programs via AppCard integrationnot Shopkeep

Shopkeep

No use cases recorded yet. See the Shopkeep review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Retail Pro

  • Pricing details not disclosed; requires sales consultation
  • No published technical requirements or system specifications
  • International deployment requires fiscal/tax compliance consultation per region

Shopkeep

  • Unreliable inventory control across multiple locations
  • Cloud-dependent with no offline transaction processing capability
  • Dropped Bluetooth connections cause lost sales and payment processing failures

Pricing, plan by plan

Retail Pro

On request

No published plan breakdown. See the Retail Pro review.

Shopkeep

$49/month

No published plan breakdown. See the Shopkeep review.

Which should you pick?

Choose Retail Pro if

  • You need customer database.
  • You work on iOS, Android, Windows.
  • You also want promotion management.
Retail Pro review

Choose Shopkeep if

  • You need payment processing.
  • You work on iPad, Web.
  • You also want customer profiles.
Shopkeep review

Questions people ask

Is Retail Pro or Shopkeep better?
Neither clearly leads. Retail Pro starts at On request and Shopkeep at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Retail Pro or Shopkeep?
Retail Pro starts at On request and Shopkeep at $49/month.
Does Retail Pro or Shopkeep run on more platforms?
Retail Pro runs on iOS, Android, Windows. Shopkeep runs on iPad, Web.
What is Retail Pro best used for?
Retail Pro is most often used for multi-location retail pos operations (1 to 250+ stores), inventory management with serialized product tracking, customer loyalty programs via appcard integration. Of those, multi-location retail pos operations (1 to 250+ stores) and inventory management with serialized product tracking are not what Shopkeep is typically brought in for.
What can Retail Pro do that Shopkeep cannot?
Retail Pro covers Customer database, Promotion management, Multi-store support, Reporting tools. Shopkeep covers Payment processing, Customer profiles, Mobile POS, Reporting. Both handle Point of sale, Inventory management, Employee management, Sales analytics.

Answered from the vendors’ own pages

Shopkeep: How much does Shopkeep cost?

Shopkeep by Lightspeed pricing varies by plan. Customers must request quotes for current pricing, which has shifted since the Lightspeed acquisition.

Source
Shopkeep: What hardware does Shopkeep require?

Shopkeep operates on iPad tablets, cloud-based systems, and traditional cash register setups, requiring third-party hardware integration.

Source
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Related pages

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