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E-Commerce · head to head

Shopkeep vs Toast

Shopkeep logo

Shopkeep

E-Commerce

Cloud-based POS for small businesses

From
$89/month
Rated
-
Toast logo

Toast

E-Commerce

Cloud POS platform for restaurants and hospitality

From
Free
Rated
-

The short version

  • Only Toast has a free tier, so it costs nothing to try first.
  • Each has a real cost: Shopkeep all plans require 24/7 phone and chat support; no tiered support options; Toast starter tier lacks advanced features; most capabilities require paid plans above $69/month
  • They diverge on capability: Shopkeep covers Payment processing, Toast covers Order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Shopkeep and Toast actually diverge.

Attributes where Shopkeep and Toast differ
AttributeShopkeepToast
Starting price$89/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsiPad, WebWeb, iOS, Android, Tablets, Web browsers
Founded20082011

Identical on both: user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shopkeep

  • Payment processing
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Only in Toast

  • Order management
  • Kitchen display system
  • Employee scheduling
  • Customer management
  • Inventory tracking
  • Analytics & reporting
  • Delivery integration

Both cover

  • Point of sale

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shopkeep

  • All plans require 24/7 phone and chat support; no tiered support options
  • Prices vary by business type and industry with additional service fees possible
  • Extra locations and registers incur additional charges beyond base plan cost

Toast

  • Starter tier lacks advanced features; most capabilities require paid plans above $69/month
  • No free tier for advanced features like employee scheduling, inventory, or loyalty programs
  • Setup and training time required for complex multi-location deployments
  • Payment processing tied to Toast ecosystem; limited flexibility for alternative payment processors
  • Hardware costs can be substantial for full-featured setups with multiple terminals and kitchen displays

Pricing, plan by plan

Shopkeep

$89/month
  • Basic$89/month
    • Retail POS platform
    • 1 register included
    • Integrated Payments 1.5%
  • Core$149/month
    • All Basic features
    • Advanced management tools
    • Business growth support
  • Plus$289/month
    • All Core features
    • Advanced customization
    • Established retail operations support

Toast

Free
  • Starter KitFree
    • Cloud-based POS
    • Payment processing
    • 1-2 terminals
  • Point of Sale$69/month
    • Custom hardware configurations
    • Advanced reporting
    • Core POS features

Which should you pick?

Choose Shopkeep if

  • You need payment processing.
  • You work on iPad, Web.
  • You also want inventory management.

Choose Toast if

  • You need order management.
  • You want to start without paying.
  • You work on Web, iOS, Android, Tablets, Web browsers.
  • You also want kitchen display system.

Questions people ask

Is Shopkeep or Toast better?
Neither clearly leads. Shopkeep starts at $89/month and Toast at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shopkeep or Toast?
Toast has a free tier; the other does not. Paid plans start at $89/month for Shopkeep and Free for Toast.
Does Shopkeep or Toast run on more platforms?
Shopkeep runs on iPad, Web. Toast runs on Web, iOS, Android, Tablets, Web browsers.
Can I use Toast for free?
Yes. Toast has a free tier, so you can try it without paying. Shopkeep starts at $89/month.
What can Shopkeep do that Toast cannot?
Shopkeep covers Payment processing, Inventory management, Customer profiles, Sales analytics. Toast covers Order management, Kitchen display system, Employee scheduling, Customer management. Both handle Point of sale.

Answered from the vendors’ own pages

Shopkeep: What is included in the Lightspeed Retail Basic plan at $89 per month?

The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.

Source
Toast: What is the cost of Toast POS?

Toast offers a free Starter Kit tier for one or two terminals with POS and payment processing at no upfront cost, though costs are built into payment processing rates. Paid plans start at $69/month for the Point of Sale plan, with Custom tier available via quote for advanced features.

Source
Shopkeep: How much can I save by paying annually instead of monthly?

Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.

Source
Toast: Does Toast include online ordering?

Yes. Toast offers online ordering capabilities where customers can order via QR code while seated (Order & Pay) or through standalone online ordering integrated with the POS for kitchen automation.

Source
Shopkeep: What additional costs should I budget beyond the monthly subscription?

Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.

Source
Toast: Does Toast offer drive-through capabilities?

Yes. In April 2026, Toast launched a drive-thru product supporting voice ordering through integrations, allowing restaurants to automate drive-through workflows.

Source
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