Softwr

E-commerce · head to head

Razorpay vs Shopkeep

R

Razorpay

E-commerce

Accept, process and disburse payments with India's leading payments platform

From
On request
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

E-commerce & Retail

Cloud-based POS for small businesses

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Razorpay international card payments cost up to 3% per transaction versus 2% domestically, per razorpay.com/pricing (Aug 2026), and an 18% GST is added on top of the platform fee; Shopkeep unreliable inventory control across multiple locations

Where they differ

Only the attributes on which Razorpay and Shopkeep actually diverge.

Attributes where Razorpay and Shopkeep differ
AttributeRazorpayShopkeep
Starting priceOn request$49/month
Pricing modeltransactionUnknown
PlatformsWebiPad, Web
CategoryE-commerceE-commerce & Retail
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Razorpay

Nothing recorded that Shopkeep does not also cover.

Only in Shopkeep

  • Point of sale
  • Payment processing
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Razorpay

  • International card payments cost up to 3% per transaction versus 2% domestically, per razorpay.com/pricing (Aug 2026), and an 18% GST is added on top of the platform fee
  • Instant refunds cost between Rs. 7.99 and Rs. 14.99 per refund on top of the transaction fee, per Razorpay's own pricing page; standard refunds are free but instant ones are not

Shopkeep

  • Unreliable inventory control across multiple locations
  • Cloud-dependent with no offline transaction processing capability
  • Dropped Bluetooth connections cause lost sales and payment processing failures

Pricing, plan by plan

Razorpay

On request

No published plan breakdown. See the Razorpay review.

Shopkeep

$49/month

No published plan breakdown. See the Shopkeep review.

Which should you pick?

Choose Razorpay if

Nothing in the data separates Razorpay from Shopkeep on the points above - pick on price and on how each one feels to use.

Razorpay review

Choose Shopkeep if

  • You need point of sale.
  • You work on iPad, Web.
  • You also want payment processing.
Shopkeep review

Questions people ask

Is Razorpay or Shopkeep better?
Neither clearly leads. Razorpay starts at On request and Shopkeep at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Razorpay or Shopkeep?
Razorpay starts at On request and Shopkeep at $49/month.
Does Razorpay or Shopkeep run on more platforms?
Razorpay runs on Web. Shopkeep runs on iPad, Web.
What can Razorpay do that Shopkeep cannot?
Shopkeep covers Point of sale, Payment processing, Inventory management, Customer profiles.

Answered from the vendors’ own pages

Shopkeep: How much does Shopkeep cost?

Shopkeep by Lightspeed pricing varies by plan. Customers must request quotes for current pricing, which has shifted since the Lightspeed acquisition.

Source
Shopkeep: What hardware does Shopkeep require?

Shopkeep operates on iPad tablets, cloud-based systems, and traditional cash register setups, requiring third-party hardware integration.

Source
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Related pages

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