CRM · head to head
Krayin vs Microsoft Dynamics 365

Krayin
CRM
Open source Laravel CRM for sales teams that want to own the code
- From
- Free
- Rated
- -

Microsoft Dynamics 365
Proposals
AI-powered business applications for intelligent enterprise
- From
- $50/month
- Rated
- -
The short version
- Only Krayin has a free tier, so it costs nothing to try first.
- Each has a real cost: Krayin it is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.; Microsoft Dynamics 365 business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
- They diverge on capability: Krayin covers Lead pipelines, Microsoft Dynamics 365 covers Financial management.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Krayin and Microsoft Dynamics 365 actually diverge.
| Attribute | Krayin | Microsoft Dynamics 365 |
|---|---|---|
| Starting price | Free | $50/month |
| Pricing model | Open source, no licence fee | subscription |
| Free tier | Yes | No |
| Platforms | Web, Self-hosted, Docker, Linux | Cloud, Web, Mobile |
| Category | CRM | Proposals |
| Founded | Unknown | 1975 |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Krayin
- Lead pipelines
- Contacts and organisations
- Quotes
- Workflow automation
- Email integration
- Custom attributes
- Roles and permissions
- Laravel package architecture
Only in Microsoft Dynamics 365
- Financial management
- Supply chain
- Manufacturing
- Project operations
- Customer service
- Microsoft 365
- Power BI
- Power Apps
What people use each for
The jobs each tool is most often brought in to do.
Krayin
- A PHP or Laravel development shop wants a CRM it can fork and rebrand for clients without paying per seat or negotiating an OEM licence.not Microsoft Dynamics 365
- An organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted CRM.not Microsoft Dynamics 365
- A small sales team wants an unlimited-user CRM where adding a tenth or fiftieth user costs nothing beyond server capacity.not Microsoft Dynamics 365
- A Bagisto ecommerce store wants a CRM from the same vendor that shares its technology stack and conventions rather than a bridged integration.not Microsoft Dynamics 365
Microsoft Dynamics 365
- Enterprise CRM and business applications across Sales, Customer Service, Finance, Supply Chain Management, and Business Centralnot Krayin
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Krayin
- It is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
- Practical functionality such as certain telephony, messaging and marketing connectors sits in paid marketplace extensions from Webkul, so the free CRM plus the extensions you actually need is not free.
- The roadmap is controlled by a single services company whose revenue depends on selling implementation and extensions, so there is a structural incentive against making the core complete.
- You are responsible for the whole operational burden: PHP and MySQL hosting, backups, security patching, mail deliverability and upgrades, and a botched upgrade of a customised install is your problem alone.
- The cloud hosting page does not publish prices, so the managed option that would remove that burden cannot be budgeted without contacting sales, which undercuts the transparency the open licence otherwise offers.
Microsoft Dynamics 365
- Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
- Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
- Agent features additionally require a linked Azure subscription
Pricing, plan by plan
Krayin
Free- Self-hostedFree
- Full MIT-licensed source
- Unlimited users
- No feature gating
- Cloud hosting and extensions$undefined/month
- Starter and Pro managed hosting packs from Webkul
- Premium extensions sold individually in the Krayin marketplace
- White label and custom development quoted separately
Microsoft Dynamics 365
$50/month- Finance$135/month
- Financial management
- Accounting
- Budgeting
- Supply Chain Management$165/month
- Supply chain planning
- Inventory management
- Demand forecasting
Which should you pick?
Choose Krayin if
- You need lead pipelines.
- You want to start without paying.
- You work on Web, Self-hosted, Docker, Linux.
- You also want contacts and organisations.
Choose Microsoft Dynamics 365 if
- You need financial management.
- You work on Cloud, Web, Mobile.
- You also want supply chain.
Questions people ask
- Is Krayin or Microsoft Dynamics 365 better?
- Neither clearly leads. Krayin starts at Free and Microsoft Dynamics 365 at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Krayin or Microsoft Dynamics 365?
- Krayin has a free tier; the other does not. Paid plans start at Free for Krayin and $50/month for Microsoft Dynamics 365.
- Does Krayin or Microsoft Dynamics 365 run on more platforms?
- Krayin runs on Web, Self-hosted, Docker, Linux. Microsoft Dynamics 365 runs on Cloud, Web, Mobile.
- Can I use Krayin for free?
- Yes. Krayin has a free tier, so you can try it without paying. Microsoft Dynamics 365 starts at $50/month.
- What is Krayin best used for?
- Krayin is most often used for a php or laravel development shop wants a crm it can fork and rebrand for clients without paying per seat or negotiating an oem licence., an organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted crm., a small sales team wants an unlimited-user crm where adding a tenth or fiftieth user costs nothing beyond server capacity., a bagisto ecommerce store wants a crm from the same vendor that shares its technology stack and conventions rather than a bridged integration.. Of those, a php or laravel development shop wants a crm it can fork and rebrand for clients without paying per seat or negotiating an oem licence. and an organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted crm. are not what Microsoft Dynamics 365 is typically brought in for.
- What can Krayin do that Microsoft Dynamics 365 cannot?
- Krayin covers Lead pipelines, Contacts and organisations, Quotes, Workflow automation. Microsoft Dynamics 365 covers Financial management, Supply chain, Manufacturing, Project operations.
Answered from the vendors’ own pages
Krayin: Is Krayin really free?
The CRM itself is MIT licensed with no user limit and no enterprise edition. Premium extensions, managed hosting and custom development from Webkul are paid.
Microsoft Dynamics 365: What are the pricing options for Microsoft Dynamics 365?
Microsoft does not publish specific pricing on its main Dynamics 365 page. Each application (Sales, Customer Service, Finance, Supply Chain Management, Business Central) has separate pricing that must be obtained by contacting Microsoft sales or visiting application-specific pricing pages.
SourceKrayin: Who maintains it?
Webkul Software of Noida, India, the same company behind the Bagisto open source ecommerce platform.
Microsoft Dynamics 365: Does Dynamics 365 offer a free tier or trial?
No free tier information is published on the main landing page. Customers must contact sales to discuss trial availability or pricing options for their specific use case.
SourceKrayin: What do I need to run it?
A standard LAMP or LEMP stack with PHP, Composer and MySQL or MariaDB. Any host that runs Laravel will run Krayin.
Krayin: How does it compare to EspoCRM?
EspoCRM is more mature with deeper reporting and a longer track record. Krayin is easier for a Laravel developer to extend and has a more permissive licence.
Related pages
More on Microsoft Dynamics 365
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