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Cybersecurity · head to head

JumpCloud vs SeeClickFix

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Free plan
No
Visit JumpCloudFull review
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Visit SeeClickFixFull review

The short version

  • JumpCloud is a cloud directory platform; SeeClickFix is a citizen request management platform.
  • JumpCloud starts at $9/user/mo, SeeClickFix at $300/mo.
  • Where JumpCloud falls short: platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing.
  • Where SeeClickFix falls short: now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which JumpCloud and SeeClickFix actually diverge.

Attributes where JumpCloud and SeeClickFix differ
AttributeJumpCloudSeeClickFix
Starting price$9/user/month$300/month
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APIWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: pricing model (Subscription), free tier (No).

Not yet recorded: founded for JumpCloud.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that SeeClickFix does not also cover.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot SeeClickFix
  • Companies requiring unified user and device management in hybrid work environmentsnot SeeClickFix
  • IT teams implementing zero-trust security modelsnot SeeClickFix
  • Managed service providers requiring multi-tenant identity and device managementnot SeeClickFix
  • Educational institutions and nonprofits (eligible for special pricing)not SeeClickFix

SeeClickFix

  • Citizen Servicesnot JumpCloud
  • Records Managementnot JumpCloud
  • Public Safetynot JumpCloud
  • Civic Engagementnot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/mo
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/mo
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform EssentialsOn request
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • PlatformOn request
    • Unified identity, device and access management
    • Contact sales for pricing

SeeClickFix

$300/month
  • Pro$300/mo
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, iOS, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is JumpCloud or SeeClickFix better?
Neither clearly leads. JumpCloud starts at $9/user/month and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or SeeClickFix?
JumpCloud starts at $9/user/month and SeeClickFix at $300/month.
Does JumpCloud or SeeClickFix run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. SeeClickFix runs on Web, iOS, Android.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what SeeClickFix is typically brought in for.
What can JumpCloud do that SeeClickFix cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
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