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Software · head to head

CivicPlus vs SeeClickFix

CivicPlus logo

CivicPlus

Software

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Software

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus pricing not published, available by custom quote only; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: CivicPlus covers Government Websites, SeeClickFix covers Issue Reporting.

Where they differ

Only the attributes on which CivicPlus and SeeClickFix actually diverge.

Attributes where CivicPlus and SeeClickFix differ
AttributeCivicPlusSeeClickFix
Starting priceOn request$300/month
Pricing modelquotesubscription
Founded20012008

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Government website and communication platformnot SeeClickFix
  • Civic engagement and public sector solutionsnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • Pricing not published, available by custom quote only
  • No standardised pricing tiers available

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is CivicPlus or SeeClickFix better?
Neither clearly leads. CivicPlus starts at On request and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or SeeClickFix?
CivicPlus starts at On request and SeeClickFix at $300/month.
Does CivicPlus or SeeClickFix run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is CivicPlus best used for?
CivicPlus is most often used for government website and communication platform, civic engagement and public sector solutions. Of those, government website and communication platform and civic engagement and public sector solutions are not what SeeClickFix is typically brought in for.
What can CivicPlus do that SeeClickFix cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Both handle Web support, Ios support, Android support.
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Related pages

More on CivicPlus

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