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Government · head to head

CivicPlus vs JumpCloud

CivicPlus logo

CivicPlus

Government

Civic Engagement Technology

From
On request
Free plan
No
Full reviewWebsite
JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus no public pricing tiers, rates, or cost information available; JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CivicPlus and JumpCloud actually diverge.

Attributes where CivicPlus and JumpCloud differ
AttributeCivicPlusJumpCloud
Starting priceOn request$9/user/month
Pricing modelquotesubscription
PlatformsWeb, Ios, AndroidWeb, Windows, macOS, Linux, iOS, Android, API
CategoryGovernmentCybersecurity
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in JumpCloud

Nothing recorded that CivicPlus does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Municipal government softwarenot JumpCloud
  • City website managementnot JumpCloud
  • Recreation management for local governmentnot JumpCloud

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot CivicPlus
  • Companies requiring unified user and device management in hybrid work environmentsnot CivicPlus
  • IT teams implementing zero-trust security modelsnot CivicPlus
  • Managed service providers requiring multi-tenant identity and device managementnot CivicPlus
  • Educational institutions and nonprofits (eligible for special pricing)not CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • No public pricing tiers, rates, or cost information available
  • Requires direct contact with sales team for pricing estimates
  • No free trial or freemium tier option listed

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Questions people ask

Is CivicPlus or JumpCloud better?
Neither clearly leads. CivicPlus starts at On request and JumpCloud at $9/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or JumpCloud?
CivicPlus starts at On request and JumpCloud at $9/user/month.
Does CivicPlus or JumpCloud run on more platforms?
CivicPlus runs on Web, Ios, Android. JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API.
What is CivicPlus best used for?
CivicPlus is most often used for municipal government software, city website management, recreation management for local government. Of those, municipal government software and city website management are not what JumpCloud is typically brought in for.
What can CivicPlus do that JumpCloud cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms.

Answered from the vendors’ own pages

CivicPlus: What does CivicPlus cost?

CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.

Source
JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
CivicPlus: Does CivicPlus offer different pricing for different sized municipalities?

Yes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
CivicPlus: How do I request pricing from CivicPlus?

Visit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
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