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Cybersecurity · head to head

Mimecast vs SeeClickFix

Mimecast logo

Mimecast

Cybersecurity

Email and collaboration security

From
$4/month
Free plan
No
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: Mimecast covers Advanced threat detection, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mimecast and SeeClickFix actually diverge.

Attributes where Mimecast and SeeClickFix differ
AttributeMimecastSeeClickFix
Starting price$4/month$300/month
PlatformsEmail, Cloud, CollaborationWeb, Ios, Android
CategoryCybersecurityGovernment
Founded20032008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mimecast

  • Advanced threat detection
  • Secure sharing
  • Email encryption
  • Message tracking
  • Email archiving
  • Legal hold
  • eDiscovery
  • Backup and recovery

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Web support

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Mimecast

  • Email security filtering against phishing and targeted attacksnot SeeClickFix
  • Email archiving, continuity and compliance for organisationsnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot Mimecast
  • Records Managementnot Mimecast
  • Public Safetynot Mimecast
  • Civic Engagementnot Mimecast

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mimecast

  • No pricing is published for any product or plan, and every route ends at a quote or demo request
  • The platform is split into separately sold products for email security, awareness training, data protection and governance
  • Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

Mimecast

$4/month
  • Defender$4/month
    • Per user
    • Threat protection
    • Impersonation prevention
  • Archive$3/month
    • Email archiving
    • Legal hold
    • Search & recall
  • Unified$6/month
    • All Defender features
    • All Archive features
    • Backup

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose Mimecast if

  • You need advanced threat detection.
  • You work on Email, Cloud, Collaboration.
  • You also want secure sharing.
Mimecast review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is Mimecast or SeeClickFix better?
Neither clearly leads. Mimecast starts at $4/month and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mimecast or SeeClickFix?
Mimecast starts at $4/month and SeeClickFix at $300/month.
Does Mimecast or SeeClickFix run on more platforms?
Mimecast runs on Email, Cloud, Collaboration. SeeClickFix runs on Web, Ios, Android.
What is Mimecast best used for?
Mimecast is most often used for email security filtering against phishing and targeted attacks, email archiving, continuity and compliance for organisations. Of those, email security filtering against phishing and targeted attacks and email archiving, continuity and compliance for organisations are not what SeeClickFix is typically brought in for.
What can Mimecast do that SeeClickFix cannot?
Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Both handle Salesforce.

Answered from the vendors’ own pages

Mimecast: How much does Mimecast cost?

Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.

Source
Mimecast: Is there a free trial of Mimecast?

Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.

Source
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