Softwr

Cybersecurity · head to head

JumpCloud vs MuckRock

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Free plan
No
Full reviewWebsite
MuckRock logo

MuckRock

Government

FOIA Filing and Research Platform

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only MuckRock has a free tier, so it costs nothing to try first.
  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; MuckRock muckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which JumpCloud and MuckRock actually diverge.

Attributes where JumpCloud and MuckRock differ
AttributeJumpCloudMuckRock
Starting price$9/user/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APIWeb
CategoryCybersecurityGovernment
FoundedUnknown2010

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that MuckRock does not also cover.

Only in MuckRock

  • FOIA Filing
  • Request Tracking
  • Document Archive
  • Collaboration
  • Agency Directory
  • DocumentCloud
  • News Organizations
  • Research Tools

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot MuckRock
  • Companies requiring unified user and device management in hybrid work environmentsnot MuckRock
  • IT teams implementing zero-trust security modelsnot MuckRock
  • Managed service providers requiring multi-tenant identity and device managementnot MuckRock
  • Educational institutions and nonprofits (eligible for special pricing)not MuckRock

MuckRock

  • Citizen Servicesnot JumpCloud
  • Records Managementnot JumpCloud
  • Public Safetynot JumpCloud
  • Civic Engagementnot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

MuckRock

  • MuckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

MuckRock

Free
  • BasicFree
    • FOIA Filing
    • Request Tracking
    • Document Archive

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Choose MuckRock if

  • You need foia filing.
  • You want to start without paying.
  • You also want request tracking.
MuckRock review

Questions people ask

Is JumpCloud or MuckRock better?
Neither clearly leads. JumpCloud starts at $9/user/month and MuckRock at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or MuckRock?
MuckRock has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for MuckRock.
Does JumpCloud or MuckRock run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. MuckRock runs on Web.
Can I use MuckRock for free?
Yes. MuckRock has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what MuckRock is typically brought in for.
What can JumpCloud do that MuckRock cannot?
MuckRock covers FOIA Filing, Request Tracking, Document Archive, Collaboration.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
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