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Cybersecurity · head to head

Microsoft Defender vs SeeClickFix

Microsoft Defender logo

Microsoft Defender

Cybersecurity

Always-on protection for you and your family's data and devices

From
$12/month
Free plan
No
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No

The short version

  • Each has a real cost: Microsoft Defender defender Suite requires existing Microsoft 365 E3 or equivalent base licensing; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Microsoft Defender and SeeClickFix actually diverge.

Attributes where Microsoft Defender and SeeClickFix differ
AttributeMicrosoft DefenderSeeClickFix
Starting price$12/month$300/month
PlatformsWebWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Microsoft Defender

Nothing recorded that SeeClickFix does not also cover.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Microsoft Defender

  • Endpoint security and threat protectionnot SeeClickFix
  • Identity and access securitynot SeeClickFix
  • Email threat protectionnot SeeClickFix
  • SaaS application security monitoringnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot Microsoft Defender
  • Records Managementnot Microsoft Defender
  • Public Safetynot Microsoft Defender
  • Civic Engagementnot Microsoft Defender

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Microsoft Defender

  • Defender Suite requires existing Microsoft 365 E3 or equivalent base licensing
  • Some Defender products use pay-as-you-go pricing with variable costs
  • Prices vary based on Microsoft agreements, requiring sales contact for custom quotes

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

Microsoft Defender

$12/month
  • Microsoft Defender Suite$12/month
    • Endpoint protection
    • Identity threat detection
    • Email security
  • Microsoft 365 E5 with Defender$60/month
    • Includes Defender Suite
    • Microsoft Teams included
    • Comprehensive security and compliance
  • Microsoft Defender Vulnerability Management Add-on$2/month
    • Vulnerability scanning and management
    • One-month free trial available
    • Annual commitment required

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose Microsoft Defender if

Nothing in the data separates Microsoft Defender from SeeClickFix on the points above - pick on price and on how each one feels to use.

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.

Questions people ask

Is Microsoft Defender or SeeClickFix better?
Neither clearly leads. Microsoft Defender starts at $12/month and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Microsoft Defender or SeeClickFix?
Microsoft Defender starts at $12/month and SeeClickFix at $300/month.
Does Microsoft Defender or SeeClickFix run on more platforms?
Microsoft Defender runs on Web. SeeClickFix runs on Web, Ios, Android.
What is Microsoft Defender best used for?
Microsoft Defender is most often used for endpoint security and threat protection, identity and access security, email threat protection, saas application security monitoring. Of those, endpoint security and threat protection and identity and access security are not what SeeClickFix is typically brought in for.
What can Microsoft Defender do that SeeClickFix cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

Microsoft Defender: How much does Microsoft Defender Suite cost?

Microsoft Defender Suite costs $12/user/month (paid yearly), but requires existing Microsoft 365 E3 or equivalent base licensing. It includes endpoint protection, identity threat detection, email security, and SaaS application monitoring.

Source
Microsoft Defender: What add-ons are available for Microsoft Defender?

Microsoft Defender Vulnerability Management Add-on costs $2/user/month with annual commitment and includes a one-month free trial. Additional pay-as-you-go products include External Attack Surface Management, Cloud Security Posture Management, and Sentinel.

Source
Microsoft Defender: Is Defender included in Microsoft 365 E5?

Yes, Microsoft Defender Suite is included in Microsoft 365 E5 at $60/user/month (paid yearly with Teams). Prices may vary based on Microsoft agreements, requiring contact with Sales for customized quotes.

Source
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